NHS Funding

NHS Funding and Right to Choose: Important Information

NHS services in your area are commissioned and funded by your local Integrated Care Board (ICB), which is responsible for deciding how healthcare resources are allocated.

Due to the high demand for autism and ADHD assessments across England, some ICBs are currently working within limited budgets. Under NHS guidance, some ICBs may ask providers to temporarily pause Right to Choose assessments until further funding is available, which may affect your GP’s ability to refer you to our service.

We know that this news may be concerning, and we are working with our partners across every NHS ICB to ensure that Right to Choose remains a stable model for assessment, care, and support.

A GP working at a laptop

Find your local ICB

Enter your postcode to find your local Integrated Care Board (ICB) and see any specific guidance that may apply to your area.

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Bath and North East Somerset, Swindon and Wiltshire ICB

We can currently accept new NHS referrals from patients registered with Bath and North East Somerset, Swindon and Wiltshire ICB.

The ICB’s website has more information about autism and ADHD for people in its area. Go to the Bath and North East Somerset, Swindon and Wiltshire ICB website.

Birmingham and Solihull ICB

We can currently accept new NHS referrals from patients registered with Birmingham and Solihull ICB.

The ICB has asked us to deliver services within an agreed funding limit across 2026 and into 2027. This means you can be referred to our service and added to our waiting list, but your assessment may be delayed beyond our advertised wait times if the ICB’s funding limit has been reached.

Your place on the waitlist will be confirmed once the relevant pre-assessment forms have been completed, and an appointment will be offered once additional funding is made available. We are unable to confirm when this will be.

We understand that waiting for an assessment can be difficult and may cause uncertainty. Please be assured that we will share updates as soon as we receive further information from your local ICB.

The ICB’s website has more information about autism and ADHD for people in its area. Go to the Birmingham and Solihull ICB website.

Black Country ICB

We can currently accept new NHS referrals from patients registered with Black Country ICB.

The ICB has asked us to deliver services within an agreed funding limit across 2026 and into 2027. This means you can be referred to our service and added to our waiting list, but your assessment may be delayed beyond our advertised wait times if the ICB’s funding limit has been reached.

Your place on the waitlist will be confirmed once the relevant pre-assessment forms have been completed, and an appointment will be offered once additional funding is made available. We are unable to confirm when this will be.

We understand that waiting for an assessment can be difficult and may cause uncertainty. Please be assured that we will share updates as soon as we receive further information from your local ICB.

The ICB’s website has more information about autism and ADHD for people in its area. Go to the Black Country ICB website.

Bristol, North Somerset and South Gloucestershire ICB

We can currently accept new NHS referrals from patients registered with Bristol, North Somerset and South Gloucestershire ICB.

The ICB has asked us to deliver services within an agreed funding limit across 2026 and into 2027. This means you can be referred to our service and added to our waiting list, but your assessment may be delayed beyond our advertised wait times if the ICB’s funding limit has been reached.

Your place on the waitlist will be confirmed once the relevant pre-assessment forms have been completed, and an appointment will be offered once additional funding is made available. We are unable to confirm when this will be.

We understand that waiting for an assessment can be difficult and may cause uncertainty. Please be assured that we will share updates as soon as we receive further information from your local ICB.

The ICB’s website has more information about autism and ADHD for people in its area. Go to the Bristol, North Somerset and South Gloucestershire ICB website.

Central East ICB

We can currently accept new NHS referrals from patients registered with Central East ICB.

The ICB has asked us to deliver services within an agreed funding limit across 2026 and into 2027. This means you can be referred to our service and added to our waiting list, but your assessment may be delayed beyond our advertised wait times if the ICB’s funding limit has been reached.

Your place on the waitlist will be confirmed once the relevant pre-assessment forms have been completed, and an appointment will be offered once additional funding is made available. We are unable to confirm when this will be.

We understand that waiting for an assessment can be difficult and may cause uncertainty. Please be assured that we will share updates as soon as we receive further information from your local ICB.

The ICB’s website has more information about autism and ADHD for people in its area. Go to the Central East ICB website.

Cheshire and Merseyside ICB

We can currently accept new NHS referrals from patients registered with Cheshire and Merseyside ICB.

The ICB has asked us to deliver services within an agreed funding limit across 2026 and into 2027. This means you can be referred to our service and added to our waiting list, but your assessment may be delayed beyond our advertised wait times if the ICB’s funding limit has been reached.

Your place on the waitlist will be confirmed once the relevant pre-assessment forms have been completed, and an appointment will be offered once additional funding is made available. We are unable to confirm when this will be.

We understand that waiting for an assessment can be difficult and may cause uncertainty. Please be assured that we will share updates as soon as we receive further information from your local ICB.

The ICB’s website has more information about autism and ADHD for people in its area. Go to the Cheshire and Merseyside ICB website.

Cornwall and Isles of Scilly ICB

We can currently accept new NHS referrals from patients registered with Cornwall and Isles of Scilly ICB.

The ICB’s website has more information about autism and ADHD for people in its area. Go to the Cornwall and Isles of Scilly ICB website.

Coventry and Warwickshire ICB

We can currently accept new NHS referrals from patients registered with Coventry and Warwickshire ICB.

The ICB has asked us to deliver services within an agreed funding limit across 2026 and into 2027. This means you can be referred to our service and added to our waiting list, but your assessment may be delayed beyond our advertised wait times if the ICB’s funding limit has been reached.

Your place on the waitlist will be confirmed once the relevant pre-assessment forms have been completed, and an appointment will be offered once additional funding is made available. We are unable to confirm when this will be.

We understand that waiting for an assessment can be difficult and may cause uncertainty. Please be assured that we will share updates as soon as we receive further information from your local ICB.

The ICB’s website has more information about autism and ADHD for people in its area. Go to the Coventry and Warwickshire ICB website.

Derby and Derbyshire ICB

We can currently accept new NHS referrals from patients registered with Derby and Derbyshire ICB.

The ICB’s website has more information about autism and ADHD for people in its area. Go to the Derby and Derbyshire ICB website.

Devon ICB

We can currently accept new NHS referrals from patients registered with Devon ICB.

The ICB has asked us to deliver services within an agreed funding limit across 2026 and into 2027. This means you can be referred to our service and added to our waiting list, but your assessment may be delayed beyond our advertised wait times if the ICB’s funding limit has been reached.

Your place on the waitlist will be confirmed once the relevant pre-assessment forms have been completed, and an appointment will be offered once additional funding is made available. We are unable to confirm when this will be.

We understand that waiting for an assessment can be difficult and may cause uncertainty. Please be assured that we will share updates as soon as we receive further information from your local ICB.

The ICB’s website has more information about autism and ADHD for people in its area. Go to the Devon ICB website.

Dorset ICB

We can currently accept new NHS referrals from patients registered with Dorset ICB.

The ICB has asked us to deliver services within an agreed funding limit across 2026 and into 2027. This means you can be referred to our service and added to our waiting list, but your assessment may be delayed beyond our advertised wait times if the ICB’s funding limit has been reached.

Your place on the waitlist will be confirmed once the relevant pre-assessment forms have been completed, and an appointment will be offered once additional funding is made available. We are unable to confirm when this will be.

We understand that waiting for an assessment can be difficult and may cause uncertainty. Please be assured that we will share updates as soon as we receive further information from your local ICB.

The ICB’s website has more information about autism and ADHD for people in its area. Go to the Dorset ICB website.

Essex ICB

We can currently accept new NHS referrals from patients registered with Essex ICB.

The ICB’s website has more information about autism and ADHD for people in its area. Go to the Essex ICB website.

Gloucestershire ICB

We can currently accept new NHS referrals from patients registered with Gloucestershire ICB.

The ICB’s website has more information about autism and ADHD for people in its area. Go to the Gloucestershire ICB website.

Greater Manchester ICB

We can currently accept new NHS referrals from patients registered with Greater Manchester ICB.

The ICB has asked us to deliver services within an agreed funding limit across 2026 and into 2027. This means you can be referred to our service and added to our waiting list, but your assessment may be delayed beyond our advertised wait times if the ICB’s funding limit has been reached.

Your place on the waitlist will be confirmed once the relevant pre-assessment forms have been completed, and an appointment will be offered once additional funding is made available. We are unable to confirm when this will be.

We understand that waiting for an assessment can be difficult and may cause uncertainty. Please be assured that we will share updates as soon as we receive further information from your local ICB.

The ICB’s website has more information about autism and ADHD for people in its area. Go to the Greater Manchester ICB website.

Hampshire and Isle of Wight ICB

We can currently accept new NHS referrals from patients registered with Hampshire and Isle of Wight ICB.

The ICB has asked us to deliver services within an agreed funding limit across 2026 and into 2027. This means you can be referred to our service and added to our waiting list, but your assessment may be delayed beyond our advertised wait times if the ICB’s funding limit has been reached.

Your place on the waitlist will be confirmed once the relevant pre-assessment forms have been completed, and an appointment will be offered once additional funding is made available. We are unable to confirm when this will be.

We understand that waiting for an assessment can be difficult and may cause uncertainty. Please be assured that we will share updates as soon as we receive further information from your local ICB.

The ICB’s website has more information about autism and ADHD for people in its area. Go to the Hampshire and Isle of Wight ICB website.

Herefordshire and Worcestershire ICB

We can currently accept new NHS referrals from patients registered with Herefordshire and Worcestershire ICB.

The ICB’s website has more information about autism and ADHD for people in its area. Go to the Herefordshire and Worcestershire ICB website.

Humber and North Yorkshire ICB

We can currently accept new NHS referrals from patients registered with Humber and North Yorkshire ICB.

The ICB’s website has more information about autism and ADHD for people in its area. Go to the Humber and North Yorkshire ICB website.

Kent and Medway ICB

We can currently accept new NHS referrals from patients registered with Kent and Medway ICB.

The ICB has asked us to deliver services within an agreed funding limit across 2026 and into 2027. This means you can be referred to our service and added to our waiting list, but your assessment may be delayed beyond our advertised wait times if the ICB’s funding limit has been reached.

Your place on the waitlist will be confirmed once the relevant pre-assessment forms have been completed, and an appointment will be offered once additional funding is made available. We are unable to confirm when this will be.

We understand that waiting for an assessment can be difficult and may cause uncertainty. Please be assured that we will share updates as soon as we receive further information from your local ICB.

The ICB’s website has more information about autism and ADHD for people in its area. Go to the Kent and Medway ICB website.

Lancashire and South Cumbria ICB

Please note: The following updates only apply to patients seeking an ADHD assessment. Autism assessments are not affected by the following changes.

We can currently accept new NHS ADHD referrals from patients registered with Lancashire and South Cumbria ICB.

The ICB has asked us to deliver services within an agreed funding limit across 2026 and into 2027. This means you can be referred to our service and added to our waiting list, but your assessment may be delayed beyond our advertised wait times if the ICB’s funding limit has been reached.

Your place on the waitlist will be confirmed once the relevant pre-assessment forms have been completed, and an appointment will be offered once additional funding is made available. We are unable to confirm when this will be.

We understand that waiting for an assessment can be difficult and may cause uncertainty. Please be assured that we will share updates as soon as we receive further information from your local ICB.

The ICB’s website has more information about autism and ADHD for people in its area. Go to the Lancashire and South Cumbria ICB website.

Leicester, Leicestershire and Rutland ICB

We can currently accept new NHS referrals from patients registered with Leicester, Leicestershire and Rutland ICB.

The ICB has asked us to deliver services within an agreed funding limit across 2026 and into 2027. This means you can be referred to our service and added to our waiting list, but your assessment may be delayed beyond our advertised wait times if the ICB’s funding limit has been reached.

Your place on the waitlist will be confirmed once the relevant pre-assessment forms have been completed, and an appointment will be offered once additional funding is made available. We are unable to confirm when this will be.

We understand that waiting for an assessment can be difficult and may cause uncertainty. Please be assured that we will share updates as soon as we receive further information from your local ICB.

The ICB’s website has more information about autism and ADHD for people in its area. Go to the Leicester, Leicestershire and Rutland ICB website.

Lincolnshire ICB

We can currently accept new NHS referrals from patients registered with Lincolnshire ICB.

The ICB’s website has more information about autism and ADHD for people in its area. Go to the Lincolnshire ICB website.

Norfolk and Suffolk ICB

We can currently accept new NHS referrals from patients registered with Norfolk and Suffolk ICB.

The ICB has asked us to deliver services within an agreed funding limit across 2026 and into 2027. This means you can be referred to our service and added to our waiting list, but your assessment may be delayed beyond our advertised wait times if the ICB’s funding limit has been reached.

Your place on the waitlist will be confirmed once the relevant pre-assessment forms have been completed, and an appointment will be offered once additional funding is made available. We are unable to confirm when this will be.

We understand that waiting for an assessment can be difficult and may cause uncertainty. Please be assured that we will share updates as soon as we receive further information from your local ICB.

The ICB’s website has more information about autism and ADHD for people in its area. Go to the Norfolk and Suffolk ICB website.

North East and North Cumbria ICB

We can currently accept new NHS referrals from patients registered with North East and North Cumbria ICB.

The ICB has asked us to deliver services within an agreed funding limit across 2026 and into 2027. This means you can be referred to our service and added to our waiting list, but your assessment may be delayed beyond our advertised wait times if the ICB’s funding limit has been reached.

Your place on the waitlist will be confirmed once the relevant pre-assessment forms have been completed, and an appointment will be offered once additional funding is made available. We are unable to confirm when this will be.

We understand that waiting for an assessment can be difficult and may cause uncertainty. Please be assured that we will share updates as soon as we receive further information from your local ICB.

The ICB’s website has more information about autism and ADHD for people in its area. Go to the North East and North Cumbria ICB website.

North East London ICB

We can currently accept new NHS referrals from patients registered with North East London ICB.

The ICB’s website has more information about autism and ADHD for people in its area. Go to the North East London ICB website.

Northamptonshire ICB

We can currently accept new NHS referrals from patients registered with Northamptonshire ICB.

The ICB has asked us to deliver services within an agreed funding limit across 2026 and into 2027. This means you can be referred to our service and added to our waiting list, but your assessment may be delayed beyond our advertised wait times if the ICB’s funding limit has been reached.

Your place on the waitlist will be confirmed once the relevant pre-assessment forms have been completed, and an appointment will be offered once additional funding is made available. We are unable to confirm when this will be.

We understand that waiting for an assessment can be difficult and may cause uncertainty. Please be assured that we will share updates as soon as we receive further information from your local ICB.

The ICB’s website has more information about autism and ADHD for people in its area. Go to the Northamptonshire ICB website.

Nottingham and Nottinghamshire ICB

We can currently accept new NHS referrals from patients registered with Nottingham and Nottinghamshire ICB.

The ICB’s website has more information about autism and ADHD for people in its area. Go to the Nottingham and Nottinghamshire ICB website.

Shropshire, Telford and Wrekin ICB

We can currently accept new NHS referrals from patients registered with Shropshire, Telford and Wrekin ICB.

The ICB’s website has more information about autism and ADHD for people in its area. Go to the Shropshire, Telford and Wrekin ICB website.

Somerset ICB

We can currently accept new NHS referrals from patients registered with Somerset ICB.

The ICB has asked us to deliver services within an agreed funding limit across 2026 and into 2027. This means you can be referred to our service and added to our waiting list, but your assessment may be delayed beyond our advertised wait times if the ICB’s funding limit has been reached.

Your place on the waitlist will be confirmed once the relevant pre-assessment forms have been completed, and an appointment will be offered once additional funding is made available. We are unable to confirm when this will be.

We understand that waiting for an assessment can be difficult and may cause uncertainty. Please be assured that we will share updates as soon as we receive further information from your local ICB.

Please visit the Somerset Open Mental Health website for more information on the local mental health support available in your area.

The ICB’s website has more information about autism and ADHD for people in its area. Go to the Somerset ICB website.

South East London ICB

We can currently accept new NHS referrals from patients registered with South East London ICB. Please note process below for Adult ADHD referrals.

As of 3 November 2025, South East London ICB introduced a new Adult ADHD Referrals Triage Service, which differs from the standard Right to Choose referral system.

This new Triage Service applies to all adults over the age of 18 who are registered with a GP in Bromley, Bexley, Greenwich, Lewisham, Lambeth, or Southwark.

The steps are as follows:

  1. Complete your Self Report Form before booking an appointment with your GP.
  2. Bring your completed Self Report Form to your GP appointment. They will discuss your experiences and determine whether an ADHD assessment would be appropriate.
  3. Your GP will submit a referral to the SEL Adult ADHD Referrals Triage Service using the NHS Electronic Referral System (e-RS).
  4. The Triage team will review your referral and contact you to arrange a short meeting with you. During this meeting, they will explain your assessment options, including the NHS or Right to Choose providers, such as ProblemShared.
  5. If you decide to pursue an ADHD assessment with ProblemShared, the Triage team will forward your referral to us so that you can join our wait list.

Please note that ProblemShared are unable to accept referrals from GPs in the South East London ICB area for Adult ADHD unless they follow this new system.

If referrals are received outside of this process, they will need to be returned to your GP so that it can be re-submitted using the new Referrals Triage Service, which may delay your referral and your assessment.

The ICB’s website has more information about autism and ADHD for people in its area. Go to the South East London ICB website.

South West London ICB

We can currently accept new NHS referrals from patients registered with South West London ICB.

The ICB has asked us to deliver services within an agreed funding limit across 2026 and into 2027. This means you can be referred to our service and added to our waiting list, but your assessment may be delayed beyond our advertised wait times if the ICB’s funding limit has been reached.

Your place on the waitlist will be confirmed once the relevant pre-assessment forms have been completed, and an appointment will be offered once additional funding is made available. We are unable to confirm when this will be.

We understand that waiting for an assessment can be difficult and may cause uncertainty. Please be assured that we will share updates as soon as we receive further information from your local ICB.

The ICB’s website has more information about autism and ADHD for people in its area. Go to the South West London ICB website.

South Yorkshire ICB

We can currently accept new NHS referrals from patients registered with South Yorkshire ICB. Please note that for children and young people in Rotherham, all referrals must follow the process via RDaSH described below.

The ICB has asked us to deliver services within an agreed funding limit across 2026 and into 2027. This means you can be referred to our service and added to our waiting list, but your assessment may be delayed beyond our advertised wait times if the ICB’s funding limit has been reached.

Your place on the waitlist will be confirmed once the relevant pre-assessment forms have been completed, and an appointment will be offered once additional funding is made available. We are unable to confirm when this will be.

We understand that waiting for an assessment can be difficult and may cause uncertainty. Please be assured that we will share updates as soon as we receive further information from your local ICB.

Rotherham GP-registered children and young people.

In Rotherham, referrals for children and young people’s autism or ADHD assessments are made through the RDaSH CAMHS Neurodevelopmental Pathway. Read more on the referring service’s website.

If you would like to use your Right to Choose for an autism or ADHD assessment with ProblemShared please note that you will need to:

  • Work with your child’s school to complete the referral pack.
  • Let RDaSH know that you would like to use the Right to Choose to be assessed by ProblemShared.

The ICB’s website has more information about autism and ADHD for people in its area. Go to the South Yorkshire ICB website.

Staffordshire and Stoke-on-Trent ICB

We can currently accept new NHS referrals from patients registered with Staffordshire and Stoke-on-Trent ICB.

You can contact the ICB through its website. Go to the Staffordshire and Stoke-on-Trent ICB website.

Surrey and Sussex ICB

We can currently accept new NHS referrals from patients registered with Surrey and Sussex ICB.

The ICB’s website has more information about autism and ADHD for people in its area. Go to the Surrey and Sussex ICB website.

Thames Valley ICB

We can currently accept new NHS referrals from patients registered with Thames Valley ICB.

The ICB has asked us to deliver services within an agreed funding limit across 2026 and into 2027. This means you can be referred to our service and added to our waiting list, but your assessment may be delayed beyond our advertised wait times if the ICB’s funding limit has been reached.

Your place on the waitlist will be confirmed once the relevant pre-assessment forms have been completed, and an appointment will be offered once additional funding is made available. We are unable to confirm when this will be.

We understand that waiting for an assessment can be difficult and may cause uncertainty. Please be assured that we will share updates as soon as we receive further information from your local ICB.

The ICB’s website has more information about autism and ADHD for people in its area. Go to the Thames Valley ICB website.

West and North London ICB

We can currently accept new NHS referrals from patients registered with West and North London ICB.

The ICB has asked us to deliver services within an agreed funding limit across 2026 and into 2027. This means you can be referred to our service and added to our waiting list, but your assessment may be delayed beyond our advertised wait times if the ICB’s funding limit has been reached.

Your place on the waitlist will be confirmed once the relevant pre-assessment forms have been completed, and an appointment will be offered once additional funding is made available. We are unable to confirm when this will be.

We understand that waiting for an assessment can be difficult and may cause uncertainty. Please be assured that we will share updates as soon as we receive further information from your local ICB.

The ICB’s website has more information about autism and ADHD for people in its area. Go to the West and North London ICB website.

West Yorkshire ICB

We can currently accept new NHS referrals from patients registered with West Yorkshire ICB.

The ICB has asked us to deliver services within an agreed funding limit across 2026 and into 2027. This means you can be referred to our service and added to our waiting list, but your assessment may be delayed beyond our advertised wait times if the ICB’s funding limit has been reached.

Your place on the waitlist will be confirmed once the relevant pre-assessment forms have been completed, and an appointment will be offered once additional funding is made available. We are unable to confirm when this will be.

We understand that waiting for an assessment can be difficult and may cause uncertainty. Please be assured that we will share updates as soon as we receive further information from your local ICB.

The ICB’s website has more information about autism and ADHD for people in its area. Go to the West Yorkshire ICB website.

Get started with Right to Choose

Starting your journey with us

If you/your child are seeking an autism or ADHD assessment with us through Right to Choose, follow these steps:

01.

Complete self-report form(s)

  • Complete the self-report form(s) for your/your child’s suspected condition.

02.

Send the self-report form(s) to your GP

  • Email your/your child’s completed self-report form(s) to your GP.

  • In the email, ask your GP to refer you/your child to ProblemShared. You can attach our pre-written GP letter to the email if you prefer.

03.

Wait for your GP to make the referral

  • Your GP will refer you/your child to our service through our digital process.

  • You’ll get an email to notify you once the referral has been made.

04.

Provide your/your child’s enrolment information

  • We'll ask you for some important enrolment information.

  • Your/your child's referral will be reviewed by our clinical team.

05.

Look out for a confirmation email

  • If your online service is suitable for your situation, your/your child's referral will be approved.

  • You will receive an email informing you of next steps, and asking that you complete some pre-assessment forms.

06.

You are deemed “assessment ready” and added to our waitlist

  • Only after completing each of these steps will you/your child be added to our waitlist for an assessment.

  • This ensures that, by the time you join the waitlist, we have all the necessary information to proceed with a thorough and effective assessment.

Who are ProblemShared?

Mind health support you can trust

ProblemShared was founded to provide better access to mind health services over a convenient and secure online platform. We offer a completely digital service that allows anyone in the UK with an internet connection to access exceptional mind health support.

Leading the way in mind health

  • Our assessments are strength-based and person-centred.

  • We’re the only provider to offer a neurodevelopmental service that includes tailored post-diagnostic care.

  • Our unique psychoeducation sessions are a space for you and your family to better understand your diagnosis and receive ongoing support.

  • Our highly trained, accredited clinicians can prescribe medication where appropriate.

  • We’re fully online, meaning you can access our service from the comfort of your home.

Trusted partners

NHS Coventry and Warwickshire Partnership NHS Trust
NHS Devon Clinical Commissioning Group
NHS Norfolk and Waveney Integrated Care Board
NHS Rotherham Doncaster and South Humber NHS Foundation Trust
AXA Health

We’re regulated

ProblemShared is registered with the
Care Quality Commission (CQC), which means our neurodevelopmental service is regularly monitored, inspected, and held to high standards.

The CQC ensures that healthcare providers like us are delivering safe, effective services, so you can feel confident you're in good hands.

CQC Logo

Certified practitioners

Our clinical teams are experienced, registered professionals who belong to professional regulatory bodies. They follow best practice guidelines and a strict code of conduct to ensure you receive high quality support.

Who are ProblemShared?

What our clients say

We are proud to have supported thousands of people on their mind health journey.

Frequently asked questions

Have a question?

You can find answers below to the things we get asked the most.
If you don’t see what you’re looking for, you can find more in our FAQ section.

How can I/my child be referred under Right to Choose?

If your GP agrees that you or your child would benefit from a neurodevelopmental assessment, you have the legal right to request a referral to the provider of your choice. Currently, adults can be referred to ProblemShared for both ADHD and autism assessments.  If you would like an Autism referral for your child, please contact your GP and they will be able to refer you to ProblemShared.

Who is eligible under Right to Choose?

Adults aged 18 and over. Children and young people aged 7 and over. Please note that some patients are not suitable for online assessments (see eligibility criteria).

What should I do if my GP will not refer me/my child under Right to Choose?

If your GP is refusing to make a referral for a non-clinical reason (for example, due to funding concerns), you can ask them to read the NHS information governing patient choice.

Currently, Right to Choose only covers England.

Does Right to Choose cover Scotland, Wales and Northern Ireland?

Unfortunately not. Currently, Right to Choose only covers England, and you need to be registered with a GP in England to be eligible.

Following a diagnosis of ADHD, are you able to prescribe medication through Right to Choose?

Patients diagnosed with ADHD by ProblemShared will be able to access the ProblemShared medication service where appropriate. This service is run by a team of highly qualified clinicians who will look after your individual prescribing needs.

Can I self-refer under Right to Choose?

No. All referrals must come directly from your GP.

If I/my child are already on a waitlist for an NHS assessment, can I/my child request a Right to Choose referral and be seen sooner?

Yes, so long as your GP agrees to make the referral through Right to Choose. Please note that we currently only offer adult ADHD and autism assessments, and autism assessments for children aged 7 and over.

Can I/my child access an assessment through Right to Choose if I/my child have already been assessed for the same neurodevelopmental condition? (For example, if I/my child want a second opinion?)

If you/your child have been assessed by a private service for a neurodevelopmental condition, you/your child can be referred to ProblemShared under Right to Choose for the same neurodevelopmental condition. If you/your child have already been assessed by an NHS service for a neurodevelopmental condition, you/your child cannot be referred to ProblemShared under Right to Choose for assessment of that same condition.

I/my child have an existing neurodevelopmental diagnosis. Can I/my child access an assessment through Right to Choose for a different neurodevelopmental condition?

Yes. Neurodevelopmental conditions are frequently co-occurring.

Will Right to Choose cover the cost of the medication?

Yes. If you have been diagnosed with ADHD by ProblemShared through Right to Choose and decide to enter our medication pathway, the cost of the medication will be met by the NHS. You may still need to pay the standard NHS prescription charge of £9.65 unless you are exempt.

I have another question about Right to Choose. How can I speak to someone?

How can my/my child's GP be assured that your Right to Choose digital referral process is safe and secure to use?

We provide a gold-standard digital platform, are fully GDPR-compliant, committed to data protection, and our IT systems are fully Cyber Essentials accredited (cert. c8c44ea1-273c-48e8-8906-13e3a63fde84). ProblemShared is also registered with the ICO, number: ZB567803.

ProblemShared meets the standards of the NHS Data Security and Protection Toolkit (“DSPT”) at: https://www.dsptoolkit.nhs.uk/OrganisationSearch/P6O4T.

Data is uploaded to our online Right to Choose referral portal using an encrypted connection from your computer to our servers, ensuring that your information is securely transmitted. Once received, your data is securely stored using advanced security measures and industry best practices. In addition to adhering to industry best practices in all our development processes, we conduct thorough security tests twice a year. These tests are complemented by automatic daily testing to identify and mitigate any potential vulnerabilities promptly.

I am a GP. Can I refer my patient for an assessment through Right to Choose if they have an existing NHS diagnosis for the same neurodevelopmental condition?

No. As a responsible healthcare provider, ProblemShared has a duty to protect NHS money and therefore we cannot assess individuals under Right to Choose for a condition for which they have an existing NHS diagnosis.

However, ProblemShared can assess individuals under Right to Choose who have an existing private diagnosis.