ProblemShared is an online mindhealth platform

We provide access to the highest quality care for individuals and institutions seeking mental healthcare services or neurodevelopmental assessments and support.

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Our online services

We provide personalised care to better equip people to take the next step in their mind health or neurodevelopmental journey.

Neurodevelopmental Assessments


We offer diagnostic assessments for autism, attention deficit hyperactivity disorder (ADHD) and specific learning differences, including dyslexia, dyscalculia and dysgraphia.

Talk Therapy


We can match individuals and families to an appropriate practitioner for online talk therapy services in over 30 languages.

ADHD Management


If you have been diagnosed by one of our clinicians, they can prescribe medication, support you through frequent reviews, and liase with your primary care team to ensure joined up expert care.

Psychoeducation


Group sessions for individuals and families following a diagnosis of ADHD or Autism to better understand what it means to be neurodivergent, and develop strategies to improve life experiences.

Education Navigator


We'll help you to develop a plan by reviewing the challenges you face at school, with information, guidance and school liaison, to ensure you receive the maximum support available.

Meet our experts Meet our experts Meet our experts Meet our experts

We are a network of highly qualified psychologists, psychotherapists, nurses, speech and language therapists, occupational therapists, counsellors and psychiatrists ready to help, in the language of your choice, whenever you need.

Meet our experts

Our community of highly qualified practitioners offer neurodevelopmental assessments, ADHD management, psychoeducation, educational support and talk therapy for conditions ranging from anxiety to trauma for adults and children (aged 7 and above).

Meet your professional online via our secure video platform, from the comfort of your own home.

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Neurodevelopmental Services

We partner with the NHS, insurance companies and universities to deliver NICE-informed neurodevelopmental assessments, post-assessment care and support for adults and children.

Talk Therapy

ProblemShared enables and enhances access to the highest quality mental healthcare through a safe online platform.


We offer talk therapy to individuals and institutional partners seeking support and also university counseling services, working to meet the growing demand for care.

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Ellie Greenhow Neurodevelopmental Clinical Lead/Occupational Therapist

Student

Parent, Autism assessment

Adult, Autism assessment

The power of digital technology to conduct remote neurodevelopmental assessments has enabled more families than ever to access a service from the safety and comfort of their home.

I have multiple diagnoses for mental health – the counsellor understood this and took it into account during my sessions. Accessibility outside normal hours was brilliant. Definitely considered leaving/deferring [from university] without the mental support received.

I just wanted to say a big thank you to all of the team at Problem Shared for their time and dedication [in] helping my son T with his assessments. It will make a massive difference to him and us as his family.

I just wanted to say thank you for being so kind and understanding! It really helped the assessment not be as scary as I expected it to be. I also wanted to say it was important to me to hear you talk and be aware about how common it is for woman to be undiagnosed and I think it is so great that you are a part of changing that!

Frequently asked questions

Who regulates ProblemShared?

The CQC regulate our Psychiatry service. The GMC regulates our doctors.
Our Counsellors are all members of regulatory bodies and follow best practice guidelines set by those regulatory bodies. Further, we ask them to adhere to a code of conduct drawn from the requirements of professional psychotherapy bodies and National Institute for Health and Care Excellence (NICE) guidelines.

How do I choose a ProblemShared talk therapist who is right for me?

You can filter our list of accredited or registered practitioners by gender, speciality, type and price.

Take a look through their profiles and biographies. Feel free to send an email to the ones you feel may have the right skill set to help you and have a brief discussion with them in advance of booking a session. They will be more than happy to talk about their approach to therapy and whether this would be appropriate for you.

How do I get the most from my ProblemShared Talk Therapy sessions?

Choose your therapist carefully – feel free to send an email in advance of booking your initial session to a therapist you think may be right for you and discuss.

Remember that your therapist is here to help. If you see therapy as a collaboration, you will improve your likelihood of benefitting from it.

Arrange appointments at times that suit you, when you have an uninterrupted hour and will be in a quiet and private space.

Therapy is a confidential process. You must feel free to speak your mind.

Set goals and markers for change. This will help you chart progress and feel in control of the process.

Do any work set during sessions, outside your sessions.

Can you prescribe medication?

Our Psychiatrists can prescribe medication for certain conditions if they think this is the appropriate treatment.

Our Specialist ADHD Nurse Prescribers can prescribe medication for ADHD following an assessment with ProblemShared if the client chooses to go through our ADHD medication service.

Our prescriptions can be dispensed at any pharmacy.

What neurodiverse conditions can ProblemShared help me with?

ProblemShared offers assessments for Autism, ADHD, and Specific Learning Differences. We also offer post diagnosis treatment and support in the form of ADHD medication prescribing, group psychoeducation sessions, and education navigation.

It’s an emergency, what should I do?

We are not able to offer treatment in severe or life threatening situations. If you think you are at risk of harm or at risk of harming others, you should look at the resources available on our “IN CASE OF EMERGENCY” page, call 999 or go immediately to your local Accident and Emergency department.
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