Autism assessments for children

Autism is a neurodevelopmental difference that affects communication and interaction with others. Early diagnosis of autism can help young people better understand themselves and succeed in educational settings.

If you believe you or your child may be autistic, we're here to help. By partnering with your NHS service, university, or insurance provider, our expert team can provide thorough, compassionate support that’s tailored to your needs.

Autism assessments for children

Signs of autism in children

How many do you identify with?

Signs of autism in children and young people are not the same for every individual. While autistic people share many of the same traits, everyone's experience is unique.

  • Challenges interpreting social cues, forming friendships, and navigating social settings.

  • Sensitivity to certain sensory stimuli, such as noises, temperatures, and environments.

  • Increased anxiety due to sensory differences, social situations, and unpredictable changes.

  • A preference for establishing and following routines and feeling anxious when they are changed.

  • Misinterpreting or misunderstanding sarcasm and taking things literally.

  • Focused and intense interests.

How an autism assessment for children works

With you every step of the way

We know the journey to getting an assessment can be long and stressful. That’s why we’re committed to making the whole process as accessible and affirming as possible.

01.

Before your online assessment

  • Once you have been referred to our service by your GP, we will ask you to download and complete some forms to provide our clinicians with background information.

  • These forms need to be completed by: 

    — You (as the parent/informant)

    — Your/your child’s education provider

Before your online assessment
02.

During your online assessment

  • Your clinician will meet with you and your child to help settle the child for the observation assessment. The child will then attend their own assessment with the clinician.

  • Your clinician will also meet with your chosen informant (usually a parent) separately.

During your online assessment
03.

After your online assessment

  • In a separate online feedback session, your clinician will explain the outcome of your/your child’s autism assessment, and there will be time for you to ask questions. We ask that children under 16 are accompanied by a parent or guardian for this. Following this, you/your child will be sent a full assessment report.

  • If you/your child are diagnosed with autism, your clinician will talk through any post-diagnostic support available to you.

After your online assessment

Who are ProblemShared?

Autism assessments you can trust

ProblemShared was founded to provide better access to mind health services over a convenient and secure online platform. We offer a completely digital service that allows anyone in the UK with an internet connection to access exceptional mind health support.

We have helped thousands of children and young people access a timely autism assessment, providing our clients with expert neurodevelopmental care every step of the way – including post-diagnostic support.

Leading the way in mind health

  • Our assessments are strength-based and person-centred.

  • We’re the only provider to offer a neurodevelopmental service that includes tailored post-diagnostic care.

  • Our unique psychoeducation group sessions are a space for you and your family to better understand your diagnosis and receive ongoing support.

  • Our highly trained, accredited clinicians can prescribe medication where appropriate.

  • We’re fully online, meaning you can access our service from the comfort of your home.

Trusted partners

NHS Coventry
NHS Devon
NHS Norfolk
NHS Rotherham

We’re regulated

ProblemShared is registered with the
Care Quality Commission (CQC), which means our neurodevelopmental service is regularly monitored, inspected, and held to high standards.

The CQC ensures that healthcare providers like us are delivering safe, effective services, so you can feel confident you're in good hands.

CQC Logo

Certified practitioners

Our clinical teams are experienced, registered professionals who belong to professional regulatory bodies. They follow best practice guidelines and a strict code of conduct to ensure you receive high quality support.

Supporting you beyond your autism diagnosis

We believe that support should continue once you receive an autism diagnosis. ProblemShared can deliver post-diagnostic care to our clients if these services are supported by their NHS service, university, or insurance provider.

Psychoeducation sessions for parents

Our psychoeducation group sessions are a safe space for parents to learn about autism and what it means for their child, in the company of experienced practitioners and other parents of autistic individuals embarking on a similar journey.

Psychoeducation sessions for parents

Education Navigation programme

Clients between the ages of 7 to 19 years old, as well as higher education students up to the age of 22, can access our Education Navigation service, if they are not also in full-time employment.

The service aims to optimise the learning experience within your or your child’s educational setting, advocate for reasonable adjustments, and identify support options in your local area.

Education Navigation programme

Meet our team

We’re here for you

Our team of accredited autism practitioners are all registered with the appropriate professional bodies, thoroughly vetted by us, and highly trained in delivering effective online assessments.  

Many of our team members have led or worked within NHS teams, bringing extensive expertise and often lived experience to their work, ensuring the highest standard of care.

We’re registered with industry-leading counselling bodies

Anything you’d like to ask?

We’re here to help you find the right support for you and your family.

How old do you have to be to access ProblemShared’s services?

You can access services at ProblemShared from the age of 7 years.

Do ProblemShared provide assessments for young children under the age of 7?

We do not currently offer neurodevelopmental assessments for children below the age of 7. It is our responsibility to ensure safe and comfortable environments for our clients and practitioners, and to ensure we deliver accurate assessments that clients can trust.  

For autism assessments, research has shown that children under the age of 7 respond more effectively to play-based autism observation assessments, which cannot practically be hosted online.

With this in mind, and in the interest of creating comfortable environments for our clients and giving their practitioners the best chance of producing an accurate diagnosis, we do not offer online assessments for children under the age of 7.

Can you summarise what the autism assessment journey will look like?

We’ve broken down our autism assessment process into steps to make it a bit easier to understand. Here's what you can expect from your journey.

1. Enrolment

First, you/your child need to be referred to our service by your GP. Once this has happened, the individual seeking an assessment (or the parent/caregiver of children and young people) will be sent some digital forms to complete before the assessment can take place. In the case of assessments for children, their education provider (school, college etc.) will also need to complete a digital form known as a Neurodevelopmental School Feedback Questionnaire.

Ahead of your/your child’s autism assessment, a form will also be sent to your nominated 'informant'. An informant is a person appointed by you who knows you/your child very well. Your informant should be able to describe any potential signs of autism that you displayed in your early years, or that you display currently, and how this impacts your functioning. In a child or young person’s case, the informant can be their parent/caregiver.

These digital forms are designed to provide your clinician with contextual information about any challenges you may be facing, enabling them to spend more time discussing what is important to you during your actual assessment.

Once you have submitted these completed forms to us, you will be added to our wait list for an assessment. Please note that we cannot add you to our wait list until all pre-assessment forms have been received.

2. Assessment

Autism Assessment & Informant Interview (60-120 mins) - these are two separate interviews, or in the case of a child or young person being assessed, there will be the assessment with the child or young person , and then the informant interview without the child or young person. The diagnostic outcome follows in a separate meeting.

3. Report

Within 4-6 weeks of your assessment, you will receive a detailed written report complete with recommendations, resources and information about next steps.

4. Post-diagnostic care
Following the completion of your online assessment, you will receive your diagnosis, and you will be invited to consider your post-diagnostic support options.

ProblemShared can deliver post-diagnostic care to our clients who are diagnosed as autistic if these services are supported by their NHS service, university, or insurance provider.

How long does the autism assessment process take?

The whole assessment process can vary in duration from client to client, but typically it lasts between 2 and 4 months, from your enrolment into our service all the way through to receiving your diagnostic report.

Before your/your child’s autism assessment can take place, there are several digital forms that you need to complete. The forms should be filled out by the individual seeking a diagnosis and other people relevant to the assessment process. These people include an appointed individual known as an 'informant', who can provide further information to clinicians that will contribute to an assessment outcome, or in the case of children, their teacher or school representative.

There are many helpful resources to guide you/your child through the process, including support articles and videos that explain how to complete your digital forms, who to choose as your informant, and how to navigate your assessment sessions with confidence.

What technology do I need to access my sessions?

To be eligible for our service you must have access to an internet connection in a private place.

You must also have access to a laptop or computer with a working webcam, and be willing to have your camera on for the duration of your assessment sessions.

Please note that a tablet which is at least 10” in size and can be propped up and used hands-free can also be used to access the service, but handheld devices such as mobile phones cannot. This is because our clinicians need to see enough of your face and torso throughout the assessment in order to make an accurate diagnosis. Unfortunately, a mobile phone screen does not facilitate this effectively. Furthermore, notifications pinging through on a mobile phone can be distracting and interrupt the assessment.

What if I require accessibility support throughout my journey with ProblemShared?

If you require accessibility support, please reach out to a member of our team explaining the nature of your requirements. We endeavour to make our service as inclusive as possible, and will do everything in our power to ensure you feel confident and comfortable throughout your journey.

I am 16 years old. Do my parents have to be present, or part of my assessment process?

If you are 16 years old and do not wish for your parent or caregiver to be present or play a part in your assessment process, we would need to assess your capacity to make decisions regarding your care for yourself.  

If you are deemed to be Gillick competent, we would be able to proceed without your parent or caregiver's involvement.

However, we would always encourage you to discuss your healthcare with your parent or caregiver and involve them where possible.

Please be aware that we ask for an informant to provide additional information as part of the assessment process, and this is usually a parent or caregiver with specific knowledge of your early years and development. Not having this information may mean that it is not possible to conclude your assessment.

What is ‘Gillick competence’?

'Gillick competence' refers to a young person under the age of 16 with the capacity and maturity to make any relevant decision, particularly regarding medical treatment.  

Children who are 16 years old and over can be expected to have capacity to consent to treatment. Children who are younger than this may be mature enough to decide for themselves and not want their parents involved, which will require us to consider whether they are Gillick competent.

Do you consider how co-occurring conditions and masking can affect the way autism presents in a person to ensure that your autism assessments are accurate?

As part of our pre-assessment process, we look at any pre-existing conditions a client might have and ensure that these would not impact our ability to assess for autism in an online environment.  

If at any point during the assessment the clinician feels that there may be other explanations for behaviours reported or observed, this would be taken to a multi-disciplinary meeting, and a plan would be formulated about the required next steps before a diagnosis would be given.

When will I receive the results of my autism assessment?

Your clinician will aim to give you/your child the outcome of your assessment either at the end of your assessment, or later the same day.

In some more complex cases, this is not possible. If this applies to you/your child, your clinician will explain the reasoning to you, and a further follow-up call will be made to give you the outcome at another time.

Within 4-6 weeks of your assessment, you/your child will receive your full diagnostic report, which will clearly show the reasons for our decision about a diagnosis or non-diagnosis. You will also be given some recommendations for support.

If 6 weeks have passed and you have not received your report, please contact help@problemshared.net.

What happens after my autism assessment?

After completing your online assessment, you/your child will receive your diagnosis and will be invited to consider your post-diagnostic support options, including our psychoeducation group sessions and our Education Navigation programme.

Our psychoeducation group sessions are a safe space where parents can learn about their child's diagnosis and what it means for them, in the company of experienced practitioners and other parents embarking on a similar journey. We do not currently offer psychoeducation sessions for child-age clients.

Clients between the ages of 7 to 19 years old, as well as higher education students up to the age of 22, can access our Education Navigation support program, if they are not also in full-time employment. The program is designed to optimise the learning experience within your or your child’s educational setting, and identify support options in your local area.

If you require additional mental health support at any stage of your journey, you/your child will be eligible to be referred to the ProblemShared talk therapy service.

What happens in the psychoeducation groups?

ProblemShared aims to provide the tools to those who are newly diagnosed with autism to understand their own identity and navigate life following a diagnosis.

Our psychoeducation groups are part of your post-diagnostic support, and are an opportunity to process your emotional response to your diagnosis in a safe, structured environment.

There are 4 weekly 90-minute sessions which allow the opportunity for reflection, discussion and collaboration.

The sessions are grouped by age (parents of children aged 7-12 years, parents of adolescents aged 13-17 years, adults aged 18+), with 8-10 people per group. They cover various topics and are supplemented with other materials, such as webinars, reading materials and signposting to trusted sources of further information. We do not currently offer psychoeducation sessions for child-age clients.

Is there any information I can access while I’m waiting for my autism assessment?

Yes. There are many helpful articles and videos available in the Resources section of your client dashboard, and on the ProblemShared website, to support you ahead of your/your child’s assessment.

If I want to double check when my appointments are, where can I access this information?

You will receive an email with the details of your/your child’s assessment sessions, including the date and time of each one, and the necessary links to meet your clinician online. You will also be able to see the details of each upcoming assessment session on your ProblemShared client dashboard.