We’re here to help

Frequently asked questions

We’re a clinician-led mental health service that enables you to meet the needs of your clients in increasingly challenging times. With modern care moving online, we provide you with all the tools you need to provide excellent care.
Frequently Asked Questions

How can we help?

What is ProblemShared?
How can you help me?
It's an emergency, what should I do?
What conditions do you treat?
What issues can ProblemShared help me with?
How do I choose a ProblemShared talk therapist who is right for me?
How do I get the most from my ProblemShared talk therapy sessions?
Is online therapy effective?
What’s the difference between a psychiatrist, psychologist, a counsellor and a coach?
Will I have the same counsellor or psychiatrist throughout my time with ProblemShared?
What do I need to do to see a mental health practitioner?
Can you prescribe medication?
Can I be referred back to the NHS?
Can my treatment be paid for by the NHS?
Who regulates ProblemShared?
Do you record sessions?