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Teledoctor Ltd trading as ProblemShared

Gender Pay Gap Report

Reporting Year: 2025  Version: 1  
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At ProblemShared, we are committed to building a fair, inclusive, and equitable workplace. We recognise the importance of transparency in pay and are pleased to share our Gender Pay Gap Report for 2025.

The gender pay gap measures the difference in average pay between men and women across the organisation. It is different from equal pay, which relates to men and women being paid the same for the same or equivalent roles.

Our Gender Pay Gap

As at the snapshot date of April 2025, our gender pay gap is as follows:

  • Mean gender pay gap: 25.45%
  • Median gender pay gap: 3.56%
  • Mean bonus gap: 17.45%
  • Median bonus gap: 42%
  • Proportion of males receiving a bonus: 28.89%
  • Proportion of females receiving a bonus: 31.50%

Pay Quartiles

The proportion of men and women in each pay quartile is as follows:
‍

Pay Quartile Male (%) Female (%)
Upper Quartile 14% 86%
Upper Middle 13% 87%
Lower Middle 15% 85%
Lower Quartile 21% 79%

‍

Understanding Our Gender Pay Gap

Our gender pay gap is influenced by a number of factors, including:

  • The distribution of men and women across different roles and seniority levels
  • Representation in leadership and specialist positions
  • Patterns in part-time working and flexible arrangements

As at April 2025, our data shows a mean gender pay gap of 25.45% and a median gender pay gap of 3.46%.

The median pay gap, which reflects the typical difference in pay between men and women, remains low. This indicates that on a like-for-like basis, men and women are paid broadly equally across the organisation.

The higher mean pay gap is influenced by a small number of higher-paid roles and reflects the overall structure of our workforce rather than unequal pay practices.

We are encouraged by the strong representation of women across all pay quartiles, including senior roles, where women make up 86% of the upper quartile. This reflects the nature of our sector and our continued focus on building an inclusive workforce.

Our Commitment

We are committed to reducing our gender pay gap over time and are taking the following actions:

  • Continuing to build diverse pipelines for hiring and promotion
  • Supporting career development and progression for our employees
  • Ensuring fair and consistent pay and reward practices
  • Enhancing family-friendly policies and flexible working options
  • Regularly reviewing pay data to identify and address any disparities

We recognise that addressing the gender pay gap is an ongoing process, and we are committed to making continued progress by monitoring our data annually and using these insights to take meaningful action that supports equality and an inclusive workplace for all.

Declaration

I confirm that the information in this report is accurate and in line with the requirements of the Gender Pay Gap Regulations.

Name: Susie Oldham
Role: Chief People Officer
Date: 25/03/2026

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