Psychoeducation sessions

If you or your child have received an autism or attention deficit hyperactivity disorder (ADHD) diagnosis through ProblemShared, you may be eligible for our psychoeducation sessions.

Please note that access to our psychoeducation sessions is subject to clinical assessment, a GP referral, and approval by your NHS provider, insurer, or university health service.

What is a psychoeducation session?

Supporting you beyond your diagnosis

We understand that receiving an autism or ADHD diagnosis can be a lot to process.

To help navigate this important period of adjustment, we offer psychoeducation sessions where you can learn more about your or your child's diagnosis.

Who can access our psychoeducation sessions?

Eligibility

Who can access our psychoeducation sessions?

Our sessions are currently only available to clients:

  • Who have received an autism or ADHD diagnosis with ProblemShared.

  • If psychoeducation sessions are also supported by their NHS service, university, or insurance provider.

  • Who are AXA clients with a pre-existing autism or ADHD diagnosis, provided they have AXA cover for the duration of their sessions and can provide evidence of their diagnosis.

We do not currently offer psychoeducation sessions to clients under the age of 18. In the case of child-age clients, we offer psychoeducation sessions to parents or caregivers.

How many people can attend psychoeducation sessions?

Growing through shared experience

Sessions are arranged into the following age groups:

Parents of children
(aged 7-11)

Parents of teenagers
(aged 12-17)

Adults
(aged 18+)

How our psychoeducation service works

Exploring your neurodivergent identity

Our psychoeducation sessions consist of four sessions covering different topics related to your diagnosis. These sessions will be supplemented with other materials such as, reading materials and signposting to resources, both curated by our expert clinicians.

ADHD

Session 1: Reflections on your diagnosis, exploring ADHD and how it’s classified, a brief explanation of the neurochemical differences in ADHD brains, and their unique strengths and abilities.

Session 2: Strategies to support motivation, procrastination, and time-awareness, and reasonable accommodations in the workplace and at home.

Session 3: Exploring ADHD burnout, emotional regulation, and self-care.

Session 4: Exploring ADHD masking, rejection sensitivity dysphoria (RSD), social relationships and strategies to support these areas.

ADHD

Autism

Session 1: Reflections on your diagnosis, neurodiversity, and autistic identity, including societal changes in how we understand the lived experiences of autistic people.

Session 2: Psychological theories of autism to understand and validate autistic experiences, information processing styles, autistic communication, and reasonable accommodations related to attention, information processing, and communication differences.

Session 3: Exploring sensory processing differences and emotional regulation and sensory soothing strategies.

Session 4: Exploring masking, disclosing to friends and family, burnout, autistic self-care, and autistic joy.

Sessions for parents

The autism and ADHD sessions for parents include additional topics around communication, friendships, using visuals, and coping with changes.

Sessions for parents

Who are ProblemShared?

Committed to post-diagnostic support

ProblemShared was founded to provide better access to mind health services over a convenient and secure online platform. We offer a completely digital service that allows anyone in the UK with an internet connection to access exceptional mind health support.

Leading the way in mind health

  • Our assessments are strength-based and person-centred.

  • We’re the only provider to offer a neurodevelopmental service that includes tailored post-diagnostic care.

  • Our unique psychoeducation sessions are a space for you and your family to better understand your diagnosis and receive ongoing support.

  • Our highly trained, accredited clinicians can prescribe medication where appropriate.

  • We’re fully online, meaning you can access our service from the comfort of your home.

Trusted partners

NHS Coventry
NHS Devon
NHS Norfolk
NHS Rotherham

We’re regulated

ProblemShared is registered with the
Care Quality Commission (CQC), which means our neurodevelopmental service is regularly monitored, inspected, and held to high standards.

The CQC ensures that healthcare providers like us are delivering safe, effective services, so you can feel confident you're in good hands.

CQC Logo

Certified practitioners

Our clinical teams are experienced, registered professionals who belong to professional regulatory bodies. They follow best practice guidelines and a strict code of conduct to ensure you receive high quality support.

Client feedback

What our clients have to say

“We are delighted with the neurodiversity assessments ProblemShared have provided for our students. ProblemShared’s communication has been excellent, as has the standard of assessments and ease of process. ProblemShared have always been quick to provide support and guidance where needed, which has been a great help to our service”

Psychoeducation attendee

“The power of digital technology to conduct remote neurodevelopmental assessments has enabled more families than ever to access a service from the safety and comfort of their home.“

Mark WinwoodDirector of Clinical Services

“I have multiple diagnoses for mental health – the counsellor understood this and took it into account during my sessions. Accessibility outside normal hours was brilliant. I definitely considered leaving/deferring [from university] without the support I received.“

Student

“I just wanted to say a big thank you to all of the team at ProblemShared for their time and dedication [in] helping my son with his assessments. It will make a massive difference to him and us as his family.“

Parent, Autism Assessment

“Thank you for being so kind and understanding! It really helped the assessment not be as scary as I expected it to be. It was important to me to hear you talk about how common it is for women to be undiagnosed and I think it is so great that you are a part of changing that!“

Adult, Autism Assessment

Meet our team

We’re here for you

Our team of accredited practitioners are registered with the appropriate professional bodies, thoroughly vetted by us, and highly trained in delivering effective online assessments.

Many of our team members have led or worked within NHS teams, bringing extensive expertise and often lived experience to their work, ensuring the highest standard of care.