Right to choose (England)
Welcome to our Right to Choose home
If you are referred by your GP for specialist treatment, such as an attention deficit hyperactivity disorder (ADHD) or autism assessment, you have the legal right to choose which provider oversees your care, as long as you are a registered NHS patient in England.
Choose ProblemShared through your GP
What Right to Choose services do we provide?
We currently provide the following services through the NHS Right to Choose scheme:
Adults (aged 18+) autism and ADHD
- Our assessments give you access to psychoeducation sessions if you receive a positive diagnosis.
ADHD medication where appropriate. This is only available following a Right to Choose ADHD assessment through us where your GP has accepted shared care.
Children (aged 7+) autism and ADHD
- If you're interested in our Right to Choose service for children and young people, please register your interest and we’ll keep you up to date when our service launches later in 2024.
How Right to Choose works with us
If you are seeking an assessment with us, follow these steps:
- 1
Complete a self-report form
Complete the self-report form for your suspected neurodevelopmental condition.
- 2
Send your self-report form to your GP
- Email your completed self-report form to your GP.
- In the email, ask your GP to refer you to ProblemShared. You can download our pre-written GP Letter and attach it to the email if you prefer.
- 3
Wait for your GP to refer you
- Your GP will refer you to our service through our digital referral process.
- You’ll get an email to notify you once their referral has been made.
- 4
Provide your enrolment information
- We’ll ask you for some important enrolment information.
- Your referral will be reviewed by our clinical team.
- 5
Look out for a confirmation email
- If you are suitable for our online service, your referral will be approved.
- You’ll get an email informing you of next steps.
Video GuidE
Watch how
Right to Choose
works with us
Why choose ProblemShared?
We’re leading the way
- Our assessments are strength-based and person-centred.
- We’re the only provider to offer a neurodevelopmental service that includes post-diagnostic care.
- Our unique psychoeducation groups are a space for you and your family to better understand your diagnosis and receive ongoing support.
- Our highly trained, accredited clinicians can prescribe medication where appropriate.
- We’re fully online, meaning you can access our service from the comfort of your home.
We’re trusted by
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We’re regulated
ProblemShared is regulated by the CQC, meaning we are held to the highest standards of care.
We are a fully qualified NHS provider, and are committed to excellence across our entire service.
Our clinicians are certified experts
Our neurodevelopmental team include occupational therapists, speech and language therapists, nurses, clinical psychologists and a psychiatrist.
They are all highly qualified, accredited by their relevant professional bodies, and follow the codes of conduct drawn from National Institute for Health and Care Excellence (NICE) guidelines.
What is NHS Right to Choose?
If you are a registered NHS patient in England and are referred by your GP for specialist treatment, such as a neurodevelopmental assessment, you have the legal right to choose an appropriate healthcare provider.
This is known as your Right to Choose.
It means you can decide which organisation will oversee your care, as long as they are located in England and fully qualified.
Right to Choose allows the NHS to better manage its wait lists and for you to access support faster.
If you’d like to know more, you can follow this link to read more on the NHS website.
Further support
If you have any specific questions or concerns, you can email us at: help@problemshared.net
Send an emailHere’s what our clients have to say
Frequently asked questions
How can I be referred under Right to Choose?
Who is eligible under Right to Choose?
What should I do if my GP will not refer me to ProblemShared under Right to Choose?
Does Right to Choose cover Scotland, Wales and Northern Ireland?
Is ProblemShared an eligible Right to Choose provider?
Can I get help for my child under the Right to Choose scheme?
How long is your Right to Choose wait list?
How will I know if ProblemShared have received my referral and if my application has been successful?
What happens after my assessment?
Does Right to Choose cover other issues, such as support with eating disorders or depression?
If I am diagnosed with ADHD by ProblemShared, are you able to prescribe medication?
What if I do not receive a diagnosis from ProblemShared, what are the next steps? Will I have to pay?
I am having problems downloading my forms, what should I do?
Can I self-refer under Right to Choose?
I'm already on a wait list for an NHS assessment. Can I change it to Right to Choose so I can be seen sooner?
Do I have to wait for my ICB (Integrated Care Board) to agree to have a Right to Choose assessment?
Can I access an assessment through Right to Choose if I have already been assessed for the same neurodevelopmental condition? (For example, if I want a second opinion?)
I have an existing neurodevelopmental diagnosis. Can I access an assessment through Right to Choose for a different neurodevelopmental condition?
What if I require medication after my ADHD assessment?
Will Right to Choose cover the cost of the medication?
Can I access post-diagnostic support under Right to Choose if I have an existing diagnosis from elsewhere?
Can I receive psychoeducation or talk therapy with ProblemShared through Right to Choose?
Can I come to you just for psychoeducation under Right to Choose?
What happens in the psychoeducation group sessions?
I have another question about Right to Choose. How can I speak to someone?
Have you received my referral from my GP yet?
I want to file a complaint about the Right to Choose service, what is your complaints process?
I am 16 years old. Do my parents have to be present, or part of my assessment process?
I have seen the word 'informant' used on your website, what does this mean?
Can I come to you just for medication under Right to Choose?
I am waiting for an assessment and am changing GP. My new GP accepts shared care, if medication was recommended after a positive diagnosis, would I then be able to have this amended on my records and referral too?
Where do I send my completed self-report form?
I don't want my assessment report to be sent to my GP. Is this an option?
If I have changed GP since receiving a diagnosis, do I need a new referral before starting my post-diagnostic support (including psychoeducation sessions and/or ADHD medication)?
How can my GP be assured that your Right to Choose digital referral process is safe and secure to use?
Do you consider how co-occurring conditions and masking can affect the way autism presents in a person, hence ensuring that your autism assessments are accurate?
I am a GP. Can I refer my patient for an assessment through Right to Choose if they have an existing NHS diagnosis for the same neurodevelopmental condition?
