Online talk therapy
Talk to a practitioner who's right for you
If you’re looking to arrange an online talk therapy session with a qualified therapist, it can be difficult to know where to look, and who to trust. We curate a carefully vetted directory of qualified, professional therapists that you can access to help you find the perfect fit.
Every therapist has been personally reviewed by our team, so you can feel confident you’re speaking to a safe and experienced professional.
Is talk therapy right for me?
Facing life’s challenges, together
Talk therapy sessions are safe environments that allow you to speak freely about your difficulties. Your qualified talk therapy practitioner can help you understand your feelings and actions, working with you to find ways of managing or resolving the things you’re finding challenging.
Addiction
Confidence and self-esteem
Depression
Bereavement
Trauma
Why use ProblemShared’s therapist directory?
Registered and professional
Feel confident knowing all our practitioners are registered, insured, and fully vetted by us.
Flexible and remote
Work with your therapist to find a time that suits you and join from the comfort of your own home.
Inclusive and accessible
Filter by language, gender, or specialism to find a practitioner that’s right for you.
Talk anywhere, on any device
Desktop, tablet or mobile - ProblemShared works across all major platforms.
30+ languages to choose from
Our practitioners collectively speak English, Malay, Arabic, Hebrew, Polish, Indonesian, Turkish, Czech, Korean, Romanian, Italian, Afrikaans, Farsi, French, Mandarin, Cantonese, Persian, Dutch, Slovak and many more.
Online therapy you can trust
How are therapists approved to appear in our directory?
The practitioners listed in our directory are not employed or contracted by ProblemShared. However, we maintain this carefully curated directory as many work with us through private partnerships.
We have now made this directory publicly available to help you find trusted, third-party practitioners for online talk therapy sessions. We hold every therapist in our directory to the highest professional and ethical standards.
Each practitioner is thoroughly vetted by our in-house team, must be registered with the appropriate professional bodies, and demonstrate expertise in delivering effective online therapy. We will never include a therapist we wouldn’t work with ourselves.
Talk therapy for children
Many therapists in our directory have experience working with children and young people. Those who offer therapy to individuals under 18 have completed enhanced DBS checks and are thoroughly vetted by our in-house team to ensure the highest standards of care and safety.
Some therapists may offer one-to-one sessions alone with your child. Others may require a parent or guardian to be present. Your therapist will discuss these details with you early in the process to ensure you and your child are comfortable.
What clients say
Talk therapy services
What sort of practitioner do I need?
Not sure what the difference is between a counsellor and a psychotherapist?
We’re here to help you choose the right practitioner for you.
Psychologist
Psychologists study and help treat people’s cognitive, emotional, and social processes and behaviours.
Psychotherapists
Psychotherapists use talk therapy to help you manage general emotional unrest or acute trauma or illness.
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Counsellors
Counsellors work with clients experiencing a wide range of emotional and psychological difficulties to help them bring about effective change and/or enhance their wellbeing.
Looking to join our directory?
If you’re a licensed therapist and would like to discuss the possibility of joining our directory, please visit our Careers page for any openings.
University talk therapy
We partner with universities across the UK to offer talk therapy by acting as an extension of their in-house student support services, providing students with flexible and rapid access to therapy.
If your university is partnered with us, speak to your student support team and ask to access the ProblemShared talk therapy service. Once your university refers you to us, our expert team will help you match with a therapist and arrange your first session.
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Neurodevelopmental talk therapy
We work in partnership with AXA Health to deliver talk therapy for individuals who are already on their neurodevelopmental assessment journey with ProblemShared.
If you have been referred to ProblemShared for a neurodevelopmental assessment via AXA Health and feel the need for additional mental health support, you may be eligible to be referred to the ProblemShared talk therapy service.
Frequently asked questions
Directory clients
Using the directory? These FAQs are for you.
Please note: ProblemShared is not responsible for any issues arising from private sessions arranged through the directory. Each practitioner sets their own terms, conditions, and policies. For all enquiries, please contact your practitioner directly.
How do I connect with my practitioner?
To connect with your talk therapy practitioner, you can navigate to their profile and click on the envelope icon.
Can you tell me more about the ProblemShared talk therapy practitioners?
We work with a diverse network of highly qualified and experienced practitioners who are here to support you in understanding and navigating your thoughts, feelings and relationships. We have a dedicated team of specialist practitioners who bring extensive experience in providing neuroaffirming support. Whether you are exploring ADHD, autism, learning differences, or related challenges, our practitioners understand the unique strengths and needs that come with neurodivergence.
Our aim is to make therapy accessible, personalised and empowering, offering approaches that respect and celebrate neurodiversity. With a wide range of languages, backgrounds and areas of expertise across the team, we ensure you receive care that feels tailored, supportive and meaningful at every stage of your therapeutic journey.
We know that one size doesn’t fit all. That’s why our therapists draw on a range of approaches designed to feel right for you. Depending on your needs and goals, your therapist may use one therapeutic model or a thoughtful blend of approaches. By drawing from a variety of evidenced-based models, we make sure your sessions remain flexible, personalised and meaningful – helping you build insight, skills and resilience at a pace that feels comfortable and sustainable for you.
Will I have the same practitioner throughout my time with ProblemShared?
Practitioners in our directory work under different contracts, so their requirements may vary. It is a good idea to check in with your practitioner about any specific arrangements before you begin. If at any point you feel that you would like to change practitioners, please speak with your current practitioner directly to discuss this.
How do I choose the right practitioner?
Choosing the right practitioner is about finding someone whose style, approach, and experience feel like a good fit for you. Here are a few things to consider:
Experience and expertise: Look for practitioners who have experience in areas that match your needs.
Therapeutic approach: Different practitioners use different models, from CBT to psychodynamic therapy. Think about what feels most comfortable for you.
Communication style: It’s important that you feel heard and understood. Some practitioners are more structured, others more reflective, so choose someone whose style helps you feel supported.
How soon can I get an appointment?
Availability can vary between practitioners. The quickest way to find out is to contact your chosen practitioner directly and they’ll be able to let you know their next available appointment.
I am a self-paying client. How much do talk therapy sessions cost?
Session fees can vary, as each practitioner sets their own rates. The best way to find out the cost is to contact your chosen practitioner directly, who will be happy to discuss their fees with you.
What if I fail to attend an appointment?
Practitioners set their own terms and conditions for session attendance, so please check these directly with your practitioner.
Please note that ProblemShared is not responsible for any matters arising from private sessions arranged through the directory. All enquiries should be directed to the individual practitioners, as each operates under their own terms, conditions, and policies.
Referred clients
Been referred for talk therapy through your insurer or university? These FAQs are for you.
Can you tell me more about the ProblemShared talk therapy practitioners?
We work with a diverse network of highly qualified and experienced practitioners who are here to support you in understanding and navigating your thoughts, feelings and relationships. We have a dedicated team of specialist practitioners who bring extensive experience in providing neuro-affirming support. Whether you are exploring ADHD, autism, learning differences, or related challenges, our practitioners understand the unique strengths and needs that come with neurodivergence.
Our aim is to make therapy accessible, personalised and empowering, offering approaches that respect and celebrate neurodiversity. With a wide range of languages, backgrounds and areas of expertise across the team, we ensure you receive care that feels tailored, supportive and meaningful at every stage of your therapeutic journey.
We know that one size doesn’t fit all. That’s why our therapists draw on a range of approaches designed to feel right for you. Depending on your needs and goals, your therapist may use one therapeutic model or a thoughtful blend of approaches. By drawing from a variety of evidenced-based models, we make sure your sessions remain flexible, personalised and meaningful – helping you build insight, skills and resilience at a pace that feels comfortable and sustainable for you.
Will I have the same practitioner throughout my time with ProblemShared?
Most of the time, you’ll continue working with the same practitioner throughout your therapy, giving you the chance to build a consistent and supportive relationship. We know that consistency and trust are important and we aim to provide a therapeutic space that feels predictable and safe. Occasionally, if it seems that a different practitioner or approach may better meet your needs, this can be discussed openly with us or your practitioner. Our priority is to ensure that you always feel comfortable, supported and confident in the care you receive.
Am I able to choose my practitioner?
Choosing the right practitioner is an important part of therapy — it’s about finding someone whose style, approach, and experience feel like a good fit for you. We will do our best to match you with a practitioner based on your preferences, the therapeutic approach that may work best for you and your availability.
What if I fail to attend an appointment?
If you miss an appointment, it will be recorded as a non-attendance, and one session will be deducted from your allocated sessions. Repeated missed sessions may result in discharge from the service. If you are unable to attend a session, please email your practitioner directly at least 48 hours in advance to let them know. For AXA clients, two missed sessions will result in an £100 payment to continue sessions.
How soon can I get an appointment?
Once your referral has been received, we can match you with a practitioner within two working days, and your first session can usually be scheduled within 10 working days.
What do I need to do to prepare for my first session?
- Think about what matters to you: Consider any challenges, feelings or goals you want to explore.
- Note questions or concerns: Writing down thoughts can help to remember what’s important to discuss.
- Consider your environment: Choose a space where you feel safe and comfortable, especially for online sessions.
- Be kind to yourself: Feeling nervous is normal. Your therapist is there to listen, support and work with you at your pace.
- Share your needs: Let your therapist know how you communicate best or any adjustments that help you feel comfortable.
- Your first session is about understanding you and how you can work together to reach your goals.
How do I connect with my practitioner?
Log in to your ProblemShared dashboard and click on the envelope icon to message your practitioner directly.
How do I book my next Talk Therapy session?
Your first booking will be arranged by the Talk Therapy Operations team, so there’s nothing you need to do - we’ll take care of it for you. After that, your practitioner will book in any future sessions, and you will receive an email confirmation with the date and time. If the time does not work for you then please contact your practitioner directly to rearrange.
What if I want to change my practitioner?
If you'd like to switch practitioners, please contact our operations team at help@problemshared.net. We’ll be happy to assist you.