Problemshared Logo


Get the neurodevelopmental treatment, support and care you or your family member need.

ProblemShared is an online mind-health platform working with AXA Health to deliver robust clinical neuro-developmental assessments, care and support.

If you have not yet been referred, please speak to your AXA membership team.

Our services for adults and children

Neurodevelopmental Assessments

We offer diagnostic assessments for Autism, Attention Deficit Hyperactivity Disorder (ADHD) and Specific Learning Differences (SpLD) including Dyslexia, Dyscalculia, Dysgraphia.

The process involves some pre-assessment forms and an online interview consultation with our expert clinicians.

ADHD Medication

After a positive diagnosis, if you choose to try medication, you will have frequent reviews with a team of expert ADHD nurses who will look at your specific care and prescribing needs.


Group sessions for individuals and families following diagnosis of ADHD or Autism to better understand what it means to be neurodivergent and live with the condition.

Education Navigator

Sessions with an education expert who can provide information on accessing local support.

Talk Therapy

We can match individuals and families, with and without a diagnosis, to an appropriate practitioner for online talk therapy services in over 30 languages.

How it works

Complete your enrolment

Complete your enrolment

The AXA membership team has started your enrolment. We’ll need a little more information from you, and some required documents uploaded.

Initial needs assessment

Initial Needs Assessment

Talk to one of our highly experienced neurodevelopmental clinicians who will help direct you to the most appropriate starting point.

Assessments or treatment

Assessments or Treatment

We’ll set up the sessions you need and get you started on your journey with us.


Complete your enrolment today

Get started today by completing your enrolment process and booking a video call with one of our highly experienced team.


What neurodiverse conditions can ProblemShared help me with?

ProblemShared offers assessments for Autism, ADHD, and Specific Learning Differences. We also offer post diagnosis treatment and support in the form of ADHD medication prescribing, group psychoeducation sessions, and education navigation.

Who regulates ProblemShared?

The CQC regulate our Psychiatry service. The GMC regulates our doctors.

Our Counsellors are all members of regulatory bodies and follow best practice guidelines set by those regulatory bodies. Further, we ask them to adhere to a code of conduct drawn from the requirements of professional psychotherapy bodies and National Institute for Health and Care Excellence (NICE) guidelines.

How do you protect my privacy?

We take your privacy and data security extremely seriously. For more information, please see our Privacy Policy, in the footer of this website.

We are also members of the Information Commisioner’s Office, an independent authority set up to uphold data privacy for individuals..

It’s an emergency, what should I do?

We are not able to offer treatment in severe or life threatening situations. If you think you are at risk of harm or at risk of harming others, you should look at the resources available on our “IN CASE OF EMERGENCY” page, , call 999 or go immediately to your local Accident and Emergency department.