Get the neurodevelopmental treatment, support and care you or your family member need.

ProblemShared is an online mind-health platform working with AXA Health to deliver robust clinical neuro-developmental assessments, care and support.

If you have not yet been referred, please speak to your AXA membership team.


Our services for adults and children

Neurodevelopmental assessments

We offer diagnostic assessments for Autism, Attention Deficit Hyperactivity Disorder (ADHD) and Specific Learning Differences (SpLD) including Dyslexia, Dyscalculia, Dysgraphia.

The process involves some pre-assessment forms and an online interview consultation with our expert clinicians.

ADHD medication

After a positive diagnosis, if you choose to try medication, you will have frequent reviews with a team of expert ADHD nurses who will look at your specific care and prescribing needs.


Group sessions for individuals and families following diagnosis of ADHD or Autism to better understand what it means to be neurodivergent and live with the condition.

Education navigator

Sessions with an education expert who can provide information on accessing local support.

Talk therapy

We can match individuals and families, with and without a diagnosis, to an appropriate practitioner for online talk therapy services in over 30 languages.

How it works


Complete your enrolment

The AXA membership team has started your enrolment. We’ll need a little more information from you, and some required documents uploaded.

How it Works - Empower

Initial Needs Assessment

Talk to one of our highly experienced neurodevelopmental clinicians who will help direct you to the most appropriate starting point.

Key partner benefits

Assessments or Treatment

We’ll set up the sessions you need and get you started on your journey with us.

Assessment Interview


The power of digital technology to conduct remote neurodevelopmental assessments has enabled more families than ever to access a service from the safety and comfort of their home.
Ellie Greenhow Neurodevelopmental Clinical Lead/Occupational Therapist
I have multiple diagnoses for mental health – the counsellor understood this and took it into account during my sessions. Accessibility outside normal hours was brilliant. Definitely considered leaving/deferring [from university] without the mental support received.
I just wanted to say a big thank you to all of the team at Problem Shared for their time and dedication [in] helping my son T with his assessments. It will make a massive difference to him and us as his family.
Parent, Autism assessment
I just wanted to say thank you for being so kind and understanding! It really helped the assessment not be as scary as I expected it to be. I also wanted to say it was important to me to hear you talk and be aware about how common it is for woman to be undiagnosed and I think it is so great that you are a part of changing that!
Adult, Autism assessment

Complete your enrolment today

Get started today by completing your enrolment process and booking a video call with one of our highly experienced team.

Frequently asked questions

It's an emergency, what should I do?
Can you prescribe medication?
Who regulates ProblemShared?
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