Join Us

We are a clinician-led mental health service that enables you to continue to meet the needs of your clients in these challenging times. COVID-19 has dramatically changed the way in which we all interact, but your clients depend on your care more than ever.

Our video consultation service is highly secure, simple to use, and allows you to treat your clients from anywhere with an internet connection. Better still, you can easily manage your practice appointments through the service whilst we take care of the admin. Our platform offers:

• Highly secure video conferencing system with end-to-end encryption, trusted by the NHS
• A seamless client experience
• Full appointment scheduling from any device
• Increased client volumes from site-generated traffic
• Complete billing and collections service
• Cost-effective service tailored to your mental healthcare practice

You will retain complete control over the hours you work and all matters relating to your clients, whilst we deal with your business admin, billing and collections. This will free you up to see more clients or spend more time on life outside of the office!

ProblemShared is offering an affordable, simple-to-use video conferencing platform that takes the hassle out of organising your practice, with marketing, bookings, reminders, billing and collections taken care of.  I’m delighted to be working with a company that is both ethics- and client-led.

Kate Anthony, Online Therapy Institute

We will charge you £3 per session you have on the platform.

In addition, we will pass on the fees that we are charged by our bank for collecting payments on your behalf which equate to 20p per session + 1.4% of the amount invoiced. There is no set-up fee, and no tie-in to a long-term contract.

The set-up process is simple:

1. Contact us. Click on "Register interest" below, and fill in the form.
2. Arrange a chat. We will arrange a time to talk to you about you, your needs, our system, and our credentialing process.
3. Get started. We will set you up, give you a short induction on how the platform works, and you can begin seeing your clients.