Welcome to
Our University Space

ProblemShared has been built to enable and enhance access to the highest quality mental healthcare.

We are here to support you as a University Counselling Service working to meet the growing demand for care.

We have a community of exceptional quality practitioners who are available to provide capacity, diversity, and additional specialisms to your embedded counselling services through a secure and stable video conferencing platform.

Are you an enrolled student looking for your dashboard? Log in here

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For Our University Partners

Seamless integration with embedded services

Our practitioners work with you and your team to enable you to expand capacity and diversity when you need it

Experienced and diverse practitioners

With over 30 languages, multiple specialties (including CBT, DBT, EMDR) and from a range of cultural backgrounds

Real-time information flows

Intuitive dashboards enable you to manage your waiting list, triage and track your students’ progress, and reduce administration time

Student safety at our core

As a CQC regulated service, our rigorous and collaborative approach to safeguarding keeps you at the centre of your students’ care

I had definitely considered leaving or deferring before the mental health support I received, and accessibility outside of normal hours was brilliant


How it Works


Choose to access to our full network of specialist counsellors to support your existing service or handpick practitioners by therapeutic modality to fulfil specific requirements

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Enrol and match, manage and review student progress through our Dashboard with clear data flows and live feedback

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Students book appointments and connect to their practitioners via our secure video platform at a time that suits them and their studies

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Collaborative safeguarding and DNA reporting within a gold-standard CQC regulated framework

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Find Out More

We can either organise a session to take you through the platform or you can come to one of our weekly drop-in sessions.

If you are interested, please click on the button below, and we’ll get in touch.