ProblemShared has been built to enable and enhance access to the highest quality mental healthcare.
We are here to support you as a University Counselling Service working to meet the growing demand for care.
We have a community of exceptional quality practitioners who are available to provide capacity, diversity, and additional specialisms to your embedded counselling services through a secure and stable video conferencing platform.
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Our practitioners work with you and your team to enable you to expand capacity and diversity when you need it
With over 30 languages, multiple specialties (including CBT, DBT, EMDR) and from a range of cultural backgrounds
Intuitive dashboards enable you to manage your waiting list, triage and track your students’ progress, and reduce administration time
As a CQC regulated service, our rigorous and collaborative approach to safeguarding keeps you at the centre of your students’ care
Choose to access to our full network of specialist counsellors to support your existing service or handpick practitioners by therapeutic modality to fulfil specific requirements
Enrol and match, manage and review student progress through our Dashboard with clear data flows and live feedback
Students book appointments and connect to their practitioners via our secure video platform at a time that suits them and their studies
Collaborative safeguarding and DNA reporting within a gold-standard CQC regulated framework