Online talk therapy

Provide your clients with the highest quality online care.

We support institutions to meet the growing demand for Talk Therapy. Our community of expert practitioners are available to help reduce increasing wait lists through our unique video conferencing platform.

Man and woman

Talk Therapy Services

We provide personalised care to better equip people to take the next step in their mind health or neurodevelopmental journey.


We can match individuals and families to an appropriate practitioner for online talk therapy services in over 30 languages.


We work in partnership with universities to offer online therapy by acting as an extension of in-house student support services, by offering students flexible and rapid access to therapy.


We work in partnership with institutions to deliver Talk Therapy for individuals who are undergoing their Neurodevelopmental Assessment journey and offer support to newly diagnosed individuals, and those navigating their existing conditions.

Our team

We’re a community of highly trained online counsellors, psychotherapists, psychologists and psychiatrists ready to help, in the language of your choice, whenever you need.

Our Team

We offer Talk Therapy through a wide range of therapeutic approaches.

Enter your requirements in order to match with one of our expert practitioners and book an appointment immediately.

Professional bodies some of our practitioners are accredited through:

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What sort of practitioner do I need?

Not sure what the difference is between a counsellor and a psychotherapist? We’re here to help you choose the right practitioner for you.


Counsellors work with clients experiencing a wide range of emotional and psychological difficulties to help them bring about effective change and/or enhance their wellbeing.


Psychologists study and help treat people’s cognitive, emotional, and social processes and behaviors.


Psychotherapists use talk therapy to help you manage with general emotional unrest or acute trauma or illness.

Global communication

Languages 30+

Spoken languages: English, Malay, Arabic, Hebrew, Polish, Indonesian, Turkish, Czech, Korean, Romanian, Italian, Afrikaans, Farsi, French, Mandarin, Cantonese, Persian, Dutch, Slovak and many more.

Key partner benefits

  • Team of diverse, quality led practitioners.
  • Over 30+ languages covered.
  • Rapid access and flexible appointment times.
  • Competitive and fair pricing.
  • Secure video consultation technology, accessible from all smartphones and laptops.
  • Robust, tried and tested safeguarding protocols and procedures.
  • Dedicated and named Account Managers for each university to ensure seamless communication, a tailored service and integration.
  • Real-time information to track your client’s progress.
  • Commitment to continuous improvement of client care.
  • CQC & ICO registered and regulated.
Partner benefits

How it works for your clients

Let your clients enjoy more time for additional medical, practical, and financial support instead of the usual time and stress that can be involved getting an assessment.

Below are the steps we take them through:



Choose to access to our full network of specialist counsellors to support your existing service or handpick practitioners by therapeutic approach to fulfil specific requirements.

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Enroll and match, manage and review your clients progress through our Dashboard with clear data flows and live feedback.

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Clients book appointments and connect to their practitioners via our secure video platform at a time that suits them and their lives.

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Collaborative safeguarding and DNA reporting within a gold-standard CQC regulated framework

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Our talk therapy is easily accessible, anytime, anywhere.


Desktop, tablet or mobile - ProblemShared works across all major platforms.

Android, iOS, Desktop

Frequently asked questions

Who regulates ProblemShared?

The CQC regulate our Psychiatry service. The GMC regulates our doctors.

Our Counsellors are all members of regulatory bodies and follow best practice guidelines set by those regulatory bodies. Further, we ask them to adhere to a code of conduct drawn from the requirements of professional psychotherapy bodies and National Institute for Health and Care Excellence (NICE) guidelines.

How do I choose a ProblemShared talk therapist who is right for me?

You can filter our list of accredited or registered practitioners by gender, speciality, type and price.

Take a look through their profiles and biographies. Feel free to send an email to the ones you feel may have the right skill set to help you and have a brief discussion with them in advance of booking a session. They will be more than happy to talk about their approach to therapy and whether this would be appropriate for you.

How do I get the most from my ProblemShared Talk Therapy sessions?

Choose your therapist carefully – feel free to send an email in advance of booking your initial session to a therapist you think may be right for you and discuss.

Remember that your therapist is here to help. If you see therapy as a collaboration, you will improve your likelihood of benefitting from it.

Arrange appointments at times that suit you, when you have an uninterrupted hour and will be in a quiet and private space.

Therapy is a confidential process. You must feel free to speak your mind.

Set goals and markers for change. This will help you chart progress and feel in control of the process.

Do any work set during sessions, outside your sessions.

Can you prescribe medication?

Our Psychiatrists can prescribe medication for certain conditions if they think this is the appropriate treatment.

Our Specialist ADHD Nurse Prescribers can prescribe medication for ADHD following an assessment with ProblemShared if the client chooses to go through our ADHD medication service.

Our prescriptions can be dispensed at any pharmacy.

What neurodiverse conditions can ProblemShared help me with?

ProblemShared offers assessments for Autism, ADHD, and Specific Learning Differences. We also offer post diagnosis treatment and support in the form of ADHD medication prescribing, group psychoeducation sessions, and education navigation.

It’s an emergency, what should I do?

We are not able to offer treatment in severe or life threatening situations. If you think you are at risk of harm or at risk of harming others, you should look at the resources available on our “IN CASE OF EMERGENCY” page, call 999 or go immediately to your local Accident and Emergency department.
Online talk therapy

Provide your clients with the highest quality online care.

We support institutions to meet the growing demand for Talk Therapy. Our community of expert practitioners are available to help reduce increasing wait lists through our unique video conferencing platform.

Man and woman
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