Online talk therapy

Talk to a practitioner who's right for you

If you’re looking to arrange an online talk therapy session with a qualified therapist, it can be difficult to know where to look, and who to trust.  We curate a carefully vetted directory of qualified, professional therapists that you can access to help you find the perfect fit.

Every therapist has been personally reviewed by our team, so you can feel confident you’re speaking to a safe and experienced professional.

Is talk therapy right for me?

Facing life’s challenges, together

Talk therapy sessions are safe environments that allow you to speak freely about your difficulties. Your qualified talk therapy practitioner can help you understand your feelings and actions, working with you to find ways of managing or resolving the things you’re finding challenging.

Why use ProblemShared’s therapist directory?

Registered and professional

Feel confident knowing all our practitioners are registered, insured, and fully vetted by us.

Flexible and remote

Work with your therapist to find a time that suits you and join from the comfort of your own home.

Inclusive and accessible

Filter by language, gender, or specialism to find a practitioner that’s right for you.

Talk anywhere, on any device

Desktop, tablet or mobile - ProblemShared works across all major platforms.

30+ languages to choose from

Our practitioners collectively speak English, Malay, Arabic, Hebrew, Polish, Indonesian, Turkish, Czech, Korean, Romanian, Italian, Afrikaans, Farsi, French, Mandarin, Cantonese, Persian, Dutch, Slovak and many more.

The talk therapists in our directory are members of the following professional bodies:

Online therapy you can trust

How are therapists approved to appear in our directory?

The practitioners listed in our directory are not employed or contracted by ProblemShared. However, we maintain this carefully curated directory as many work with us through private partnerships.

We have now made this directory publicly available to help you find trusted, third-party practitioners for online talk therapy sessions. We hold every therapist in our directory to the highest professional and ethical standards.

Each practitioner is thoroughly vetted by our in-house team, must be registered with the appropriate professional bodies, and demonstrate expertise in delivering effective online therapy. We will never include a therapist we wouldn’t work with ourselves.

Talk therapy for children

Many therapists in our directory have experience working with children and young people. Those who offer therapy to individuals under 18 have completed enhanced DBS checks and are thoroughly vetted by our in-house team to ensure the highest standards of care and safety.

Some therapists may offer one-to-one sessions alone with your child. Others may require a parent or guardian to be present. Your therapist will discuss these details with you early in the process to ensure you and your child are comfortable.

Sessions for parents

What clients say

“Before my counselling through ProblemShared I had never received any form of therapy and I couldn’t have asked for a better first experience. I am happy to say I have learnt a lot about myself and how I can better cope with the challenges I have faced. Perhaps more importantly, I feel comfortable reaching out for help in the future should I feel I need it.”

Student

“My counsellor was a skilled CBT professional who helped equip me with practical exercises to overcome the issues in question. The counselling I received has enabled me to continue with my studies and regain my confidence moving forward.“

Student

“Danny is such a good therapist. The first professional I have spoken to that I felt was actually equipped to help me…very approachable and considerate. Would recommend to anyone but especially LGBTQ+ people as I felt welcome, safe and accepted.“

Student

“I have multiple diagnoses for mental health – the counsellor understood this and took it into account during my sessions. Accessibility outside normal hours was brilliant. Definitely considered leaving/deferring without the mental support received.“

Student

Talk therapy services

What sort of practitioner do I need?

Not sure what the difference is between a counsellor and a psychotherapist?
We’re here to help you choose the right practitioner for you.

Psychologist

Psychologists study and help treat people’s cognitive, emotional, and social processes and behaviours.

Psychotherapists

Psychotherapists use talk therapy to help you manage general emotional unrest or acute trauma or illness.

Counsellors

Counsellors work with clients experiencing a wide range of emotional and psychological difficulties to help them bring about effective change and/or enhance their wellbeing.

Looking to join our directory?

If you’re a licensed therapist and would like to discuss the possibility of joining our directory, please visit our Careers page for any openings.

University talk therapy

We partner with universities across the UK to offer talk therapy by acting as an extension of their in-house student support services, providing students with flexible and rapid access to therapy.

If your university is partnered with us, speak to your student support team and ask to access the ProblemShared talk therapy service. Once your university refers you to us, our expert team will help you match with a therapist and arrange your first session.

Neurodevelopmental talk therapy

We work in partnership with AXA Health to deliver talk therapy for individuals who are already on their neurodevelopmental assessment journey with ProblemShared.

If you have been referred to ProblemShared for a neurodevelopmental assessment via AXA Health and feel the need for additional mental health support, you may be eligible to be referred to the ProblemShared talk therapy service.

Frequently asked questions

Directory clients

Using the directory? These FAQs are for you.

Please note: ProblemShared is not responsible for any issues arising from private sessions arranged through the directory. Each practitioner sets their own terms, conditions, and policies. For all enquiries, please contact your practitioner directly.

How do I connect with my practitioner?

Once you have chosen your practitioner and have booked an appointment, we will send you a text message and an email with a link to a virtual private meeting room. You should click on this link at the time of your appointment and your practitioner will meet you there.

How do I book my next Talk Therapy session?

All session bookings are managed by the talk therapy operations team or your practitioner. You don’t need to take any action - everything will be arranged for you.

What if I want to change my practitioner?

If you'd like to switch practitioners, please contact our operations team at help@problemshared.net. We’ll be happy to assist you.

Referred clients

Been referred for talk therapy through your insurer or university? These FAQs are for you.

How do I connect with my practitioner?

Once you have chosen your practitioner and have booked an appointment, we will send you a text message and an email with a link to a virtual private meeting room. You should click on this link at the time of your appointment and your practitioner will meet you there.

I am a self-paying client. How much does a session of talk therapy cost?

Each of our practitioners assert their own fees. You can search for a practitioner whose fee is within your budget by heading to the 'Our Practitioners' page of our website. Many practitioners offer free or low-cost introductory sessions.

What if I fail to attend an appointment?

Should you cancel more than 48 hours before your appointment, we will refund you the fee for the session. If you cancel less than 48 hours before, or fail to attend, you will be charged the full cost of the session.