Careers
We're building a workplace where your differences make the difference
We’re building a team of people who care deeply about making support for mind health more accessible, equitable, and human.
Whether you're clinical, creative, operational or strategic - this is your invitation to help reimagine what care can be.
How we work
Our values shape how we show up
We're a values-led organisation - and we mean that. We're growing fast, solving hard problems, and figuring things out together, but we never forget our foundational values.
People first, always.
We centre our support around the person. We provide personalised care, shaping each journey to the individual. And we lead with kindness, for both our clients and our teams.
Excellence is our standard.
Our clinical approach, tech platforms, and team culture are all shaped by rigour, safety, and excellence. We hold ourselves accountable to those we serve, always striving for outcomes that make a meaningful difference.
Progress made together.
No single person orsolution can fix a system - but collaboration can. We're rapidly expanding, always innovating, and creating opportunities for clinicians and colleagues to grow with us.
Our services
Support that meets people at their point of need
ProblemShared offers the highest quality mental health and neurodevelopmental support through a secure, digital platform. We’ve helped thousands of people across the UK to access expert assessments, talk therapy, and post-diagnostic care.
Assessments
We provide gold-standard ADHD, autism and SpLD assessments for adults and young people - remotely, accessibly, and with empathy built in.
Post-diagnostic support
From therapy to psychoeducation, we offer tailored support after diagnosis - so our clients can feel confident, equipped and less alone.
Partnerships
Partnering with the NHS, universities, and private providers, we’re expanding access to mind health support that’s scalable, sustainable, and inclusive.
Services we provide
Right to Choose
Talk therapy
Access to ADHD medication
Psychoeducation sessions
Partnerships with the NHS, universities and private providers
Assessments for autism, ADHD, dyslexia and dyscalculia
Education Navigation
420
Team members
12
Open positions
10
Teams
Mark Winwood — Director of Clinical Services
“We ground everything we do in evidence and ongoing research, combining robust clinical frameworks with innovative ways of delivering care. Our goal is simple: to make mind health support more effective, more accessible, and always responsive to the changing needs of the people we serve.”
Staff stories
Behind every role is a story worth telling
Discover why our people love what they do.
Intake Clinical Lead
Louise McIntosh
“I would love for us to be known as a leading example of how digital healthcare can be both clinically excellent and deeply human, where neurodiversity is understood, mental health is prioritised, and every person feels respected and empowered. On a personal level, I hope that I can continue the journey with ProblemShared and see firsthand just how great we are in five years’ time! ”
Education Navigation Pathway Lead
Rhiann Marchant
“It’s been incredibly meaningful to see the real-life impact our work has on families. Being able to confidently say that we’ve helped children move from barely accessing education to engaging, progressing, and even thriving is what makes this work so rewarding. Supporting families in that vulnerable post-diagnostic space—when they often feel most lost—and helping them feel seen, heard, and guided is a privilege I never take for granted. ”
Operations - Team Lead - Medication
Tom Gledhill
“The most meaningful moment for me was/is that I feel like my input is valued and I'm being heard. That was and still is a very refreshing feeling working in this industry. ”
Our commitment to diversity, equity, and inclusion
There's a place here for every kind of brilliant.
Neuroaffirming by design
We celebrate original thinking
You shouldn’t have to mask to do meaningful work. We take a social model approach to neurodiversity - recognising that barriers are built by systems, not by people. That’s why we design our processes for diverse communication and thinking styles. Here, your true self is your greatest asset.
Disability confident
You’re not the one who needs to adapt
Accessibility is built in to how we operate. We work from home and provide reasonable adjustments, consulting with disabled team members and working with specialists to constantly improve how we do things. From application and recruitment to onboarding, we're always asking: how can this process be more accessible for everyone?
Inclusion, always.
Everyone is welcome here
We actively work to make our team more equitable across race, gender, class and beyond. We uplift underrepresented voices, examine our biases, and build policies that reflect the world we want - not just the one we have. Inclusion isn’t a box we tick, it’s a responsibility we carry.
Our teams
Which team would feel like home?
We’re building a workforce that reflects the diverse minds of the clients we work with every day - where lived experience, neurodiversity, and unique perspectives aren’t just welcomed, but celebrated.
Clinical
Our clinical team includes nurses, occupational therapists, paediatricians, social workers, and specialist teachers - all working collaboratively to deliver high-quality, person-centred support.
Client Support
Our client support team are the trusted guides on the client journey - offering reassurance, clarity, and real human help along the way.
Operations
From streamlining systems to enabling scale, our ops team keeps everything running smoothly, ethically, and efficiently.
Product
We create tools that simplify complexity and improve outcomes - balancing accessibility, compliance, and human need.
Brand Experience
Our creatives shape how we sound, look and connect. They craft experiences and messages that speak to diverse minds - making sure every touchpoint is accessible and welcoming.
Senior Leadership
Our leadership team shapes strategy with heart and clarity - making values-led decisions to build something better at every level.
Ready to apply?
We can’t wait to meet you
If you’re excited by our mission and think you could bring something special to the team - we’d love to hear from you.
Check out our current roles, or drop us a message speculatively.
Even if you don’t think the role is a perfect fit we’d still like to hear from you.
Bring your curiosity, compassion, and commitment to making a difference.