How to pick your Right to Choose provider

What is the NHS Right to Choose scheme?

If you are registered with a GP surgery in England and are referred by your GP for specialist healthcare, including neurodevelopmental assessments (such as for autism or ADHD), you have the legal right to select the support provider that best meets your individual needs.

This is known as your Right to Choose. It means you can decide which organisation will oversee your care, as long as they are located in England and are fully qualified. The scheme allows the NHS to better manage its wait lists and means you can access support faster, and at no cost to yourself. You can follow this link to read more about it on the NHS website.

Why choose ProblemShared?

Our focus on strength-based, person-centred neurodevelopmental assessments sets us apart.

• Rather than focusing solely on any perceived weaknesses, we equip our clients to navigate the challenges they face, while recognising and championing their individual strengths.
• We aim to deliver a same-day diagnosis to our clients following assessment.

We’re held to the highest standards of care.

• We are regulated by the CQC, and are currently one of the UK’s largest providers of neurodevelopmental assessment and support services.
• We are a fully qualified NHS provider, and are committed to excellence across our entire service.

Our clinicians are certified experts.

• Our neurodevelopmental team include occupational therapists, speech and language therapists, nurses, clinical psychologist and psychiatrists.

• They are all highly qualified, accredited by their relevant professional bodies, and follow the codes of conduct drawn from National Institute for Health and Care Excellence (NICE) guidelines.

We’re the only provider to offer a neurodevelopmental service that includes post-diagnostic care.

• Our unique psychoeducation workshops are a space for you to better understand your diagnosis and receive ongoing support from our clinical team.
• For every client, we provide recommendations about how they can make positive changes to improve their lives, whether at school, work or home.
• Our clinicians can prescribe medication where appropriate.

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We’re fully online.

• Our remote service ensures the end-to-end assessment process is convenient and secure, meaning you can access support from the comfort of your own home.

Why is ProblemShared eligible for Right to Choose?

ProblemShared is eligible to offer RTC because we have contracts with NHS Integrated Care Boards (ICBs) for both ADHD and autism services. This means we can provide the same service for any client who is registered with a GP in England.  

ProblemShared is also regulated by the Care Quality Commission (CQC) which means that we provide consistently safe, high-quality, compassionate care, and meet the highest level of legal and regulatory standards.

Right to Choose assessments with ProblemShared, step-by-step

Here's what you can expect from your client journey with us:

1. Pre-assessment information requested

After we have reviewed and accepted your referral, we will ask you to complete some important pre-assessment forms.

2. You are moved to our wait list

Once you have completed the pre-assessment forms, we will move you onto our wait list for an assessment. Your assessment will occur between 12-24 weeks of you joining the wait list. After the duration of our wait list has elapsed, we will notify you of the date of your assessment and the time of each session.

3. Assessment occurs

Your assessment will consist of several sessions over the same day, with both yourself and your informant(s), overseen by our clinical team.

4. Outcome and report

You will be given the outcome of your assessment during the final session of the day. We will send you a full assessment report no later than 4 weeks after this.

5. Post-diagnostic care

If you are diagnosed with a neurodevelopmental condition, you will be offered ongoing care including medication (where appropriate) and psychoeducation.

Need more information?

If you have any questions about Right to Choose, referral, or the assessment process in general, you can head to the support resources section of our homepage, or explore our FAQs.

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