Inclusive interviews: best practice
How to make your hiring processes more neuroaffirming.
One of the biggest barriers for neurodivergent people entering the workforce is non-inclusive interviews.Interviews typically place an emphasis on conversational ability, social skills and body language. neurodivergent candidates often show differences in these areas and so reasonable adjustments need to be considered to give them a fair chance so reasonable adjustments need to be considered to give them a fair chance.
Organisations can get ahead of the curve by adopting an inclusive approach to neurodiversity from the beginning. Here are some tips to help your company to conduct more inclusive interviews to support the neurodiverse workforce.
To help candidates prepare and set themselves up for success before the interview starts, here are some things to consider:
Neurodivergent people often experience sensory issues. They may be distracted by noise, lights, and the surrounding environment, so if you’re hosting an in-person interview, it may be beneficial to ensure the interview room is as distraction-free as possible.
Here are some suggestions for getting the setting right:
Neurodivergent candidates may struggle with open-ended and hypothetical questions, and with switching between formal and informal tones. It may also take them longer to process questions. Quick thinkers can talk rapidly and get distracted, so they may stray off topic.
Here are some suggestions when preparing interview questions for neurodivergent candidates:
Considering neurodivergent jobseekers is a shift away from old-fashioned thinking, where the interview process was mainly designed with ‘neurotypical’ candidates in mind. It’s important to understand bias and be aware that we can all function in different ways, and that performance in an interview does not necessarily reflect on how a person will perform in the role.
To make sure you retain your neurodivergent talent it will be necessary to apply these principles throughout the onboarding and retainment process too. Make sure your workplace is neuro-inclusive by offering continued support from the beginning of their contracted time with you, as well as beforehand during the interview process. This should include additional support for the individual through any required assistive technology, workplace adjustments, and by making sure that all your staff are aware of and understandneurodiversity and have inclusive attitudes from the start.
Neurodiversity and executive function
A deep dive into executive functioning.
When executive functioning is compromised, there can be challenges in planning, prioritisation, organisation, impulse control and staying on task.
Everybody is different in their executive functioning strengths and challenges, and neurodivergent individuals can have very varied ‘spiky profiles’
People may have challenges in relation to the following areas of executive functioning:
This has been called “time blindness” by Psychiatrist Russell Barkley
The good news is that once we recognise our executive function challenges, we can develop strategies that reduce the negative impact to help make everyday life easier.
You may already have some personal strategies in place. Here are some that might be helpful if you haven’t already considered them:
Throughout the day check in with yourself. How are you coping? Do you need to take time out? Do you need a drink or something to eat? When we are tired, hungry or overloaded it can make it harder to manage new information or juggle multiple tasks.
Make sure your workspace isn’t too distracting. Separate similar items into groups. Use colour coding and visual prompts to help organise information on reminder charts or visual diaries.
Use a wall-planner that visually highlights appointments, deadlines and daily tasks. Use colour coding to prioritise tasks. Create a list of actions at the beginning and end of each day and mark priorities. Carryover lists to the following day.
When in hyperfocus mode it can be difficult to remember to take a break which can lead to burnout, and if atask is uninteresting, it can be difficult to complete. Try the Pomodoro method to improve concentration. Work for 10 minutes then take a 5-minute break and increase the time if appropriate.
If a task feels too big to handle break it down into small parts using the Kan Ban Method where you can break down large tasks visually into small parts, on post-its. Remember to congratulate yourself as you move forward, however small it is.
Try to automate ‘boring’ tasks and choose some pleasure stuff after more tedious tasks.
Choose some music that helps you to focus. Take regular breaks, you could even try dancing around if you feel stuck and try again.
Use timers and set alarms to remind yourself when your deadlines are. Put all tasks and appointments into an electronic diary as soon as you know about them. Set reminders before the deadlines rather than at the deadline itself.
Try and gain an understanding of how all the different aspects of work link together in a project or assignment. If you work as part of a team understand how your work links with others.
There are various types of software and apps that can help with planning, organisation and processing.
For example, Mind-mapping software, such as Inspiration and Mind Genius may be useful to map out ideas and workflow effectively or using text-to-speech and speech-to-text software could help speed up the processing of large documents.
Setting various reminders and alarms on your phone can be useful too. For things such as appointments, it can work well to set a reminder for the day before, then an hour before, giving you time to plan if necessary.
It is not surprising that these differences can often impact on other factors such as self-esteem, energy levels and base level stress. Gaining an understanding of ourselves and the reasons why we find some things more difficult can really help in the management of this.
Some days will be harder, or you will feel less motivated, and that’s ok. Practice your strategies and remember to always be kind to yourself and find what works for you.
How to be the best informant possible for an ADHD assessment
Everything you need to know about what's expected of you, and how you can prepare.
If someone has asked you to be their informant for an ADHD assessment, it is important that you know what the process entails. Your role as an informant is invaluable, so let us consider how to be the best ADHD informant you can be.
As an ADHD informant, your role is to provide information and support for someone undergoing assessment for ADHD. This involves telling our clinical team about any potential signs of ADHD that the individual displayed during their early childhood and development, and helping us understand the impact on their daily functioning. An informant can provide evidence to show that an individual’s signs of ADHD meet clinical criteria and are pervasive, potentially warranting a diagnosis. They may also offer emotional support to the individual being assessed throughout the process.
When acting as an informant for a ProblemShared ADHD assessment, you will be asked to complete an Informant Questionnaire. This questionnaire will gather important details about the early childhood, developmental milestones, medical and educational history, social characteristics, and neurodivergent traits of the individual being assessed.
Here is an overview of how to do it:
● Firstly, a profile will be created for you on the ProblemShared system. This allows our clinicians to contact you directly.
● You will then receive an email with clear instructions explaining how to fill out the Informant Questionnaire.
● The Informant Questionnaire will be emailed directly to the individual being assessed, and they will be able to forward this to you via email.
● As an informant, you should then complete the questionnaire and return it either to the individual being assessed so that they can return it to ProblemShared or directly to ProblemShared via email at ndassessments@problemshared.net.
To ensure that the information provided is accurate and relevant, an informant should be somebody who has known the individual since early childhood. This will preferably be a parent, caregiver, or sibling, although a long-term partner or close friend can act as an informant if this is not possible.
To prepare you for your role as an informant for an ADHD assessment, here are a few practical tips:
Being an informant for an ADHD assessment is an important responsibility that requires attention to detail, honesty, and support. Remember that your role as an informant is invaluable, and by following the tips outlined in this article, you can be the best ADHD informant possible.
Mourning lost rituals: part 2
How can those grieving move forward?
So how can those grieving move forward against the backdrop of this pandemic?
Susan Cappaert, who has spent the better part of the last decade and a half working in a hospice and with bereaved people says that “The grief process is not a straight line, as you can imagine, and at times it’s like a rollercoaster, a wave of emotions, so I work through those waves with the client."
She uses integrative therapy for grief since it "is well suited because we don't work with a fixed ‘theory’ about how the therapy will work or what we will do. It helps me be more adaptable to working with the client, providing support they need at the time, rather than trying to get a theory to work.”
Alongside her private practice, Joyce Howitt has also volunteered for almost two decades at bereavement charity, Cruse where she is a supervisor to other therapists. She is an integrative and psychodynamic therapist.
"I find quite often when clients are looking for a way forward we can use a dual process where we work through the emotions of the bereavement while helping them to find a life for themselves on their own," Joyce Howitt says.
In more normal times, our usual routines can provide some continuum and some other place to go to be away from grief - they can be the conduit for re-entry to life after loss. Those grieving a loss, over which they had no control, get to exercise some control again in a reliably familiar setting. It stands as a bulwark against the turmoil of grief. But right now nothing is usual or routine, and there is no continuum save the "new normal" - which is far from normal and so there is no easy separation for learning coping methods.
However, now as we emerge from lockdown and our lives return incrementally to normal, various models for coping can begin to be integrated - these include the Dual Coping Model (Stroebe and Schut 1999), the Task Based Model (Worden 2008), Resilience theories developed by Bannon, and ideas of Post Traumatic Growth (PTG), albeit with the proviso that they need to adapt these to fit current circumstances.
But in the short term, there are things we can consciously do in the privacy of our own company and our own homes to address some of the grief and suffering.
Conscious Actions And Personal Rituals
Private rituals which are expressed in a way that public outings of mourning are not proves more cathartic and ultimately more productive for moving through grief, according to well-received research in the last decade. It contrasted the role of public ritual in mourning with private and more personal or idiosyncratic rituals, such as the woman who continued to wash her husband's car on the same days as he used to do, long after he died even though she no longer drove - everyday motions that carry particular meaning and connection to the loved one.
Many who have lost someone they have mourned no doubt have a story of what matters to them, which memories are the most precious, and how they choose to remember that person.
Is this then a silver lining to a year when there is no access to the more public mourning rituals? That the solace we can find in doing things in private that bind us in memory to those who have departed is more helpful now than ever.
Susan Cappaert and Joyce Howitt recommend finding creative ways to do this even when rituals that might otherwise involve travel, easier access and social interaction were off the cards?
Memory boxes and journalling allow for commemoration. Physical and tangible belongings take on added importance in the absence of proper farewells. We also live in an age where the experience of our life is recorded and digitised but perhaps not catalogued nor made tactile - compiling an album which can be physically held and shared can be a more tangible expression of that life's record. Story telling is a powerful thing and well documented as a tool in therapy.
This commemorative approach ties in well with the movement away from certain counselling or therapy models around "letting go" of the deceased to instead finding an "ongoing" connection with that loved one, as pointed to in various research.
The importance of experiencing nature or making time for mindful exercise, including the slower forms of walking or gardening are emphasised by both Joyce Howitt and Susan Cappaert - physical activity that is in the moment and which may allow some space away from other emotions.
Susan Cappaert also talks about the need for some quiet "me" time which offers both a meditative quality and also a sense of progress in making or finishing something - painting, photography, knitting. Hobbies old and new.
But equally important in this scenario are the routines of basic self-care; they are integral to coping.
It is important to stay the distance with this. Joyce Howitt sums up, “It's vital that those, especially those on their own at this time, are taking steps to look after themselves to help them avoid developing low moods,” she says.
Over the last year and more, where physical social interaction was rendered virtually null, it has been replaced by the "virtual" access of Zoom and other internet enabled communications. While zooming en-masse as a social catch-up or office-substitute has drawn its share of frustration and criticism, it's good to remember that the memes and lampooning in Zoom's wake (eg Zoom bingo scorecards) are testament to various human tendencies - inclination towards community and tendency to find humour in the foibles and follies of our communities, tendency to adapt quickly across the generations.
The only drawback here is that it can be harder for these new virtual communities to know how to support the bereaved - the setting is usually work-related, by and large functional and meeting oriented. As a setting that is unfamiliar in the context of grief, it may be less appealing as a place into which someone brings their own grief.
With the likely continued WFH - working from home - after Freedom Day on 19th July, the importance of how work places and office cultures adapt to engaging with and helping their people with grief and loss cannot be underestimated.
Howitt emphasises the importance of telephone calls and the human voice at the other end of the line. She highlights the initiative that friends and family should take here.
"Think instead of what you might do for someone who is bereaved than leave it to them to ask a favour of you."
That is even more imperative in times of lockdown when isolation can breed a tendency to become reclusive. And Resilience theory, which is often associated with an exclusive focus on someone's intrinsic nature as a key factor, in fact emphasises the equal importance of social support and bonding in finding that resilience.
Although we have been distanced from other people, we should not forget the value of our four legged friends too - “Pets can be such a great source of comfort in these times,” says Susan Cappaert.
Although family and friends are traditionally the closest networks for support, it’s common for support to fall away after a while, and even more likely in lockdown and as we emerge from it too, where people wish to make a clear break from what has gone before. And a person who is grieving might have uncomfortable or anti- social feelings about their bereavement so they may not choose to talk to those around them.
Seeing a therapist gives someone a regular window each week to talk about those feelings, and work through their grief without judgement and with support.
Susan Cappaert also points out that someone who has been through trauma might find they need to go over and over the event of the death itself before they begin the grieving process – something with which many family and friends may struggle to deal. "If the bereaved wants to go over the events with others, obviously that's putting that pain back into the room and others may not want to hear it.
As a therapist, I can sit with the bereaved and I can hear what they want to express as often as they want to tell it."
The national bereavement study referred to earlier has also made some interim recommendations which focus on areas of priority in what might better shape the response to this pandemic: improved communications, more flexible support bubble arrangements and a focus on those regions and NHS trusts where bereavement support is hampered by long waiting lists.
Another related study also acknowledged what the media reports attested to week in and week out during the height of the pandemic, that bereavement care is further impacted by the changed in hospital settings. Healthcare workers are under extreme stress in having to adapt to provide palliative care as well as primary clinical care with little training, less time and least energy, not to mention the disproportionate rate of bereavement withint their own work force because of their front-line exposure to the virus.
As reiterated in much research in this pandemic about Health Care Workers (HCW), "Special attention must be paid to HCW trainees, who may have not yet developed personal or professional grief management strategies and are coming into healthcare practice during a time of great disruption to both teaching and clinical care."
Future consideration needs to be given to tooling up healthcare workers with sufficient education around this for the benefit of the bereaved and for themselves on the front line.
"Notably"Notably, a key understanding about grief is that the quality of dying can predict complicated grief [also known as Prolonged Grief Disorder (PGD)]. The end-of-life experiences and the relationships of the person who died and their loved ones (what happens before death and as people face the end-of-life) appear to be as important or more important to the quality and outcome of grief than what is done after the death to console the bereaved."
Given the likely surge in PGD, therapists will be key to helping here. PGD should not be left untreated - it is well documented that it can lead to physical and cognitive impairment, and to more severe issues such as mental disorders including substance use and increased suicide risk, reduced quality of life, and premature mortality. (Research about the impact of PGD across the board is referenced in a publication that looked at the risk for older adults in this pandemic.)
It's also important to distinguish PGD from other ways that grief can manifest for example PTSD and depression.
This is why a trained therapist who specialises in grief in its myriad forms can be of real help. It allows for differentiation of treatment and response.
As one of the key researchers and academics in this field, Dr Holly Prigerson said about sufferers: “They’re getting treated for depression, and no one understands why they’re not able to move on."
Recognised modes of treatment specifically addressing PGD is in its infancy relatively speaking although as Joyce Howitt pointed out that as a condition, it has been more prevalent than people might imagine. Targeted approaches can vary from a broad flexible interpersonal psychotherapy like that practised by Susan Cappaert and Joyce Howitt to more targeted and defined models of intervention such as the Complicated Grief Treatment (CGT) and screening tools such as the Bereavement Challenges Scale.
Therapists will often use a combination of therapies and tools that align better with the individual's needs; some are specifically trained in therapies such as CBT and EMDR.
CGT includes elements drawn from both interpersonal pyschotherapy (IPT) and Cognitive Behavioural Therapy (CBT). Although CGT can be flexibly applied in clinical practice, the manualized form tested in research studies consists of 16 sessions, each approximately 45 to 60 minutes long. The Bereavement Challenges Scale developed by Dr Holly Prigerson, a leading researcher in this field, is a tool for measuring the challenges facing someone who is bereaved using a 35 item scaled index to assess this.
Treatment with various drugs (eg SSRIs) can be helpful but only to the extent that they are treating associated depression rather than PGD per se. (Drugs as an adjunct to therapy has been studiedpreviously against the backdrop of a reported deficit of research in this area.)
Some combine treatments with trauma therapy models such as Eye Movement Desensitisation and Reprocessing (EMDR), which, as the UK body explains,"aims to help the brain “unstick” and reprocess the memory properly so that it is no longer so intense. It also helps to desensitise the person to the emotional impact of the memory."
The intensity of memories that flow from this pandemic are not just relevant to EMDR. A recent study that looked at thoughts, feeling and behaviour during disaster considered the “indescribability” of certain traumatic experience. This is an important factor in its own right as preventing people from taking the initial steps in moving forward. Talk therapy can be difficult in this context - emphasising again that imagery, drawings, body movement can and should be used by therapists in supporting someone so affected.
And it also points to the risk that the intensity of such feelings and memories are not given voice because of the weight of the hurdle in expressing it to others; it then goes unnoticed by others, and remains unresolved and buried for the the person so grieving.These risks have also been studied in other psychological work on dissociation. A grief therapist should be experienced in noticing such risks and exploring the grief experience to facilitate "opening up" in a supported framework.
Some experts point out that a diagnosis of PGD can "pose the risk that grief becomes simply the province of specialists, rather than the responsibility of caring communities." This leads us to the matter of community and its key role in the healing process. Joyce Howitt says that lockdown has stopped vital therapeutic work of grieving groups and community initiatives - it has changed the scope for organisations such as Cruse. Although some of these have moved online, information around this and access can still be difficult.
So what else can we do as a community? What have others done before?
The devastation of Hurricane Katrina and the Boxing Day Tsunami are among collective trauma events that have taught us much about how to frame community responses to bereavement and grief.
Reviews of all research to date on collective trauma could not be more timely. More needs to be written and spoken about the impact of this last year, and how to anticipate a properly supportive response at a national policy level. But research about other collective trauma events shows that certain factors are key and they are extracted below.
And although Resilience theory continues to be debated, a key outcome of research here is that some social groups are more vulnerable to the harmful impact of collective traumatic events than others, which then impacts their ability to be resilient.
There is of course a defining difference to the source of collective trauma in these studies - that is, that the pandemic is not time limited or an "event" - it is ongoing and changing course. This creates a limbo-land which makes for a sort of delayed resolution to the "event" itself.
There is no comparable or recent frame of reference for this global lockdown and the loss of 2019 - 2021 although the spectre of the Spanish influenza of a hundred years ago or so looms large. A recent publication that draws on a body of research attests to the importance of ascribing meaning to death or loss, in terms of 'making sense' of it, in moving forward. This is as relevant for one who is in mourning as it is for society as a whole.
In a world that is now dominated by 24 hour access to information across a saturated but also fragmented media landscape, from the traditional outlets familiar to the older generation to the recent rise of social media favoured by millennials, we still await the sense or the story that our society through the media will make of this pandemic and its great loss. When will the time come to take stock, and what legacies for change and reflection will come from this as a society?
For Mick Todd’s elderly mother, the very thought of shielding in lockdown was too much to bear. “I can’t go on like this until Christmas,” she told her son in the days before her death last April.
With a hint of Yorkshire humour, he says today: “She is out of pain now. She may have tried to get away from my dad and we can smile about that. I didn’t think it at the time, but now I see it [their passing] as a blessing for them both.”
Todd has since signed his Pontefract leisure club up as a Covid vaccination centre - catering to up to 400 patients daily - which keeps both his mind and body active.
He hopes one day in the future to be able to fully celebrate his family members’ lives. Charity leaders hoped that 23 March 2021, which was the anniversary of the first day of lockdown, would become in the future a national day of remembrance for all lives lost during this pandemic.
In the fog of loss and lockdown, dates for remembrance or milestones such as Freedom Day can stand out on an individual level as a point to allow those people, still waiting or in a kind of stasis, to take stock and for permission to grieve. At a national level, it can stand for the end of one cycle and the beginning of another - time for reflection and renewal; in the future it can represent our commemoration of those lives lost and a collective moment to mark the universal suffering in all its forms that came with this pandemic and our resilience as a society.